Webex Reviews

Name: Webex
Brand: Cisco
Rating: 4 (121 reviews)

Vendor: Cisco

4.0 out of 5

121 reviews
86% willing to recommend

1,345 followers

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Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

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Webex is the #2 ranked solution in top Virtual Meetings solutions. PeerSpot users give Webex an average rating of 8.0 out of 10. Webex is most commonly compared to TeamViewer: Webex vs TeamViewer. Webex is popular among the midsize enterprise segment, accounting for 82% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 80% of all views.

Helped 772,127 peers since 2012

Featured reviews

AlexandruCioruta

Senior manager at Ernst & Young

Apr 11, 2024

We use the solution for third-party meetings The most valuable features of the solution are communication, screen sharing, and collaboration. Webex makes it easier to handle third-party online meetings and to interact with people and your partners. Sometimes, the solution lags because of…

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Cosme Cardoso

Senior Software and Production Engineer S at WEX Inc. (NYSE: WEX)

Apr 22, 2024

We use Webex primarily to get predictive information about our system. For instance, it alerts us if there's a change in application behavior, like latency in transactions or when CPU and memory usage are 100 percent. This helps us ensure our processes stay stable The tool alerts us when there…

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NagendraNekkala

Senior Manager ICT & Innovations at Bangalore International Airport Limited

Mar 5, 2024

We use the solution for daily communication and collaboration in our organization Webex is a good tool for collaboration. It has mail exchange features. We can have team meetings and video conferences. The interactive sections are good. We can have online sessions. We can use the solution to…

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Webex market share

As of May 2024, the market share of Webex in the Virtual Meetings category stands at 19.2%, up from 13.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Virtual Meetings

Key learnings from peers

Last updated May 11, 2024

Valuable Features

"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."
"The product's initial setup phase was very easy."
"I never had any issues with the stability of the product. Stability-wise, I rate the solution a ten out of ten."

Room for Improvement

"I have had issues with the frequent updates from Webex."
"It is not so easy to obtain information in areas like the number of participants, comments, and file transfers inside the application."
"There could be more some AI-related features."

Pricing

"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"The tool's licensing is expensive, but it should be cheaper."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Webex Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

80%

Computer Software Company

Government

Financial Services Firm

University

Manufacturing Company

Comms Service Provider

Healthcare Company

Retailer

Energy/Utilities Company

Compare Webex with alternative products

Learn more about Webex

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Webex was previously known as Cisco Spark.

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Webex customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.