We performed a comparison between Citrix Virtual Apps and Desktops and Teamviewer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Since Citrix appears to be more difficult to deploy, Teamviewer ultimately wins out in this comparison.
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
"Citrix DaaS’s most valuable feature is the virtualization of applications and desktops."
"Among the most valuable features is the Citrix Workspace, which allows us to drive that thin-client connection and the remote control/remote access capabilities. Those things have allowed us to connect an awful lot of people quickly from home and that's obviously helped during the pandemic."
"The most valuable feature is how secure the solution is."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"This is a very stable solution which you can feel confident using."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
"It has very good performance in delivering 3D applications over WAN."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"I am satisfied with TeamViewer, and its performance."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"The most valuable feature has been the ability to give control to others for support purposes."
"Citrix should consolidate the multiple tools currently required into a single platform."
"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"The speed and connectivity of Citrix DaaS could be improved."
"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising."
"We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard."
"The product’s customization feature needs improvement."
"Scalability depends on the server and the number of users in the organization."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"TeamViewer could improve by having support for other operating systems, such as Linux."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"A feature that they could add is chat with sound to talk."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"I don’t see any areas where improvement is needed."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and OpenText Exceed TurboX, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Rescue. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer report.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
