KiSSFLOW vs Pega BPM comparison

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KiSSFLOW Logo
901 views|502 comparisons
92% willing to recommend
Pega Logo
8,910 views|6,704 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between KiSSFLOW and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed KiSSFLOW vs. Pega BPM Report (Updated: April 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far.""The best thing about Kissflow is its user-friendliness.""The support team responds fast.""I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook.""Kissflow has reduced the bottleneck around getting approval for certain items in the company.""The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes.""The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB.""I like the forms which help us to get information."

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"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.""There are a lot of frameworks in the product. I use Pega PRPC the most.""In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well.""Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate.""There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers.""This solution is useful for business process management if you have any banking solutions or need to manage a process.""The stability has been good. We haven't had any issues.""The solution has very helpful technical support."

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Cons
"The integration between forms should be made easier.""When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user.""There is a lag in the delay between API calls.""One area where I believe Kissflow can be improved is customization.""Sometimes some notifications don't appear on the mobile app.""There is room for improvement in terms of stability.""KiSSFLOW needs to improve its integration.""If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."

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"This is an expensive solution.""Business specific functionality is needed.""The solution's pricing model or licensing model could be a little better.""Pega Cloud early adoption and use for cross enterprise capability was new to many. The early adoption meant version 2.0 of their cloud service may require refactoring and redesign of some services.""An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise.""Lack of stronger cloud support is somewhat inconvenient for users and implementation.""Pega BPM could be improved by including token-based authentication and extending its integration options.""One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."

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Pricing and Cost Advice
  • "This is an affordable product and everything is included in the subscription."
  • "Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
  • "The product costs $15 per user per month."
  • "Your company must subscribe to the solution if you create a business account."
  • "The license is very expensive."
  • More KiSSFLOW Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The best thing about Kissflow is its user-friendliness.
    Top Answer:The license is very expensive. However, there are no additional costs to the standard license.
    Top Answer:One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the UI… more »
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    901
    Comparisons
    502
    Reviews
    11
    Average Words per Review
    781
    Rating
    8.5
    Views
    8,910
    Comparisons
    6,704
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    Camunda logo
    Compared 18% of the time.
    Microsoft Power Apps logo
    Compared 17% of the time.
    ServiceNow logo
    Compared 16% of the time.
    Nintex Process Platform logo
    Compared 12% of the time.
    Appian logo
    Compared 11% of the time.
    ServiceNow logo
    Compared 24% of the time.
    Camunda logo
    Compared 17% of the time.
    Appian logo
    Compared 9% of the time.
    Microsoft Power Apps logo
    Compared 6% of the time.
    IBM BPM logo
    Compared 6% of the time.
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview
    KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Financial Services Firm29%
    Mining And Metals Company14%
    Recruiting/Hr Firm14%
    Construction Company14%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Financial Services Firm10%
    Educational Organization8%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company31%
    Comms Service Provider8%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company8%
    Government6%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    REVIEWERS
    Small Business7%
    Midsize Enterprise15%
    Large Enterprise78%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    KiSSFLOW vs. Pega BPM
    April 2024
    Find out what your peers are saying about KiSSFLOW vs. Pega BPM and other solutions. Updated: April 2024.
    771,157 professionals have used our research since 2012.

    KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. KiSSFLOW is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". KiSSFLOW is most compared with Camunda, Microsoft Power Apps, ServiceNow, Nintex Process Platform and Appian, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our KiSSFLOW vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.