We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten."
"You can do meetings of up to two hundred people in a single conversation."
"I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The solution is scalable and is capable of working on every appliance on every operating system."
"The solution’s video quality is fine."
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."
"Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful."
"What I value most about Webex is its stability compared to other solutions."
"The solution makes it easy for us as a team to collaborate remotely."
"Webex has enhanced the remote team collaboration process regarding time management and cost savings."
"The most valuable option is screen sharing."
"I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice."
"You can configure whatever you want in great detail."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"We have found that there is a lag because it cannot integrate with the internal landline."
"If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications."
"We have had trouble with scalability when trying to host large meetings."
"I feel bored with the look and feel of the tool, so it should be changed."
"The solution should improve the chat and add more flexibility to make a call."
"The integration with Outlook could be improved."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."
"No private chat option."
"Webex could improve the calling feature. It would be helpful to be able to call outside the IP environment."
"The interface could be a bit more user-friendly."
"The high price of the product is an area of concern where improvements are required."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
"Sometimes, the solution lags because of performance issues."
"When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Webex is ranked 2nd in Virtual Meetings with 117 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Skype for Business is most compared with Zoom, TeamViewer, GoToMeeting, Cisco Meeting Server and Cisco Jabber, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
See our list of best Virtual Meetings vendors.
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