Aptean Pivotal CRM [EOL] vs Oracle Fusion Service vs WORKetc comparison

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Aptean Logo
views| comparisons
Oracle Logo
1,478 views|683 comparisons
90% willing to recommend
WORKetc Logo
77 views|39 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Aptean Pivotal CRM [EOL], Oracle Fusion Service, and WORKetc based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • "The tool is reasonably priced."
  • More Oracle Fusion Service Pricing and Cost Advice →

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    Top Answer:The most valuable feature of the solution is that customers can easily understand it.
    Top Answer:The solution’s reporting could be improved.
    Top Answer:I used the solution for general ledger, accounts payable, accounts receivable, and indirect tax. Currently, I am working… more »
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    Ranking
    Unranked
    In CRM
    8th
    out of 169 in CRM
    Views
    1,478
    Comparisons
    683
    Reviews
    13
    Average Words per Review
    395
    Rating
    8.2
    68th
    out of 169 in CRM
    Views
    77
    Comparisons
    39
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Pivotal
    Oracle Service Cloud, Oracle RightNow
    Learn More
    Overview

    Aptean Pivotal CRM integrates all of the characteristics of a successful CRM - flexibility, reliability, smart reporting, and mobile access - and offers capabilities that go beyond “just a CRM.” Pivotal integrates into your operational data and spans your full business. From interacting with customers through effective marketing campaigns, to turning leads into selling opportunities and ultimately closed deals, and to delivering thoughtful customer service, Pivotal can do it all. It can be easily and cost-effectively tailored to match your individual business processes, as well as give you flexibility in your hosting options, whether on-premise or in the cloud.

    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.

    WORKetc is the one cloud app solution for managing your business from end to end, whether you're at work, at home, or on the road.

    With integrated CRM, project management, billing, time tracking, help desk, and more, WORKetc gives you a complete bird's eye view of the entire customer lifecycle -- from finding your customer all the way to providing post-sales support.

    Forget the hassles and costs of switching between and subscribing to half a dozen different apps. WORKetc is the one software solution for your entire business.

    Sample Customers
    AAA Western & Central New York, Albert Heijn, Alliance of Indiana, Bay Valley Foods, Bergendahls Food, Berner Food & Beverage, Case New Holland (CNH), ILLES Seasonings & Flavors, JYSK, Lakeside Foods, Major League Baseball
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Information Not Available
    Top Industries
    No Data Available
    REVIEWERS
    Marketing Services Firm14%
    Comms Service Provider14%
    Manufacturing Company7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Educational Organization75%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company3%
    No Data Available
    Company Size
    No Data Available
    REVIEWERS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise77%
    Large Enterprise17%
    No Data Available
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    768,578 professionals have used our research since 2012.