Senior Industry Principal at a tech services company with 10,001+ employees
Real User
Top 10
Good auto scaling and service discovery abilities
Pros and Cons
  • "The most valuable features of Amazon EKS are its auto scaling ability and the ability for service discovery."
  • "Amazon EKS's vulnerability management of data could be improved."

What is our primary use case?

We have a service hosting platform, and we use Amazon EKS for hosting web services.

What is most valuable?

The most valuable features of Amazon EKS are its auto scaling ability and the ability for service discovery.

What needs improvement?

Amazon EKS's vulnerability management of data could be improved. Also, concerning vulnerability and version upgrades, many more things could be pulled into the control plane rather than keeping it in the data plane and having the users figure out how to upgrade their portions.

For how long have I used the solution?

I have been using Amazon EKS for five years.

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What do I think about the stability of the solution?

Amazon EKS has good stability.

What do I think about the scalability of the solution?

Amazon EKS's scalability is very low. Quite a few people are using the solution in our organization.

How are customer service and support?

We had no issues contacting Amazon EKS's technical support and usually got the necessary support. However, as with any Kubernetes installation, only the control plane is covered by Amazon, not the data plane. So if there are issues on the data plane side, Amazon cannot be of much help.

How was the initial setup?

Amazon EKS’s initial setup was moderately easy. Amazon EKS's deployment was fast. We took the help of an automated deployment system, and the deployment was done in a couple of minutes.

What was our ROI?

We have seen a return on investment with Amazon EKS.

What's my experience with pricing, setup cost, and licensing?

Amazon EKS’s pricing is ok compared to its competitors.

What other advice do I have?

Amazon EKS is a good platform to use, but scale up before you start deploying in industrial quantities.

Overall, I rate Amazon EKS an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Patryk Golabek - PeerSpot reviewer
CTO at Translucent Computing Inc
Real User
Top 10
Easy to use, with reasonable pricing and good stability in the latest versions
Pros and Cons
  • "The solution is easy to use."
  • "They need to work on the Amazon plugins on the Kubernetes cluster."

What is most valuable?

The value is for me that it's a community product. We don't have to rely on the ECS services. 

What is new right now is Fargate. Fargate has the ability to abstract from the clusters. Amazon said that using the cluster is too complicated for people. Therefore, what they do right now is they have a service that sits on top of the cluster that doesn't even know it's a cluster. It abstracts it for you. Fargate is the ability to deploy it into the cluster, which specifies what you want to deploy and it takes care of the cluster provisioning and deployment for you. The tool just abstracts you away from the cluster, so you don't even know that you're using a cluster, which is good for people that don't want to learn the technology, the infrastructure.

The solution is easy to use. You don't have to care about the servers or the cluster. You really just say, I want to deploy this application A. You just find the application, click a button, and Fargate deploys it to a cluster for you.

They really want to get away from the idea that you made your own cluster. They really want to push you a bit higher up the layer, more of an abstraction layer.

Due to Kubernetes, it's easy to move between the clouds, to move those jobs, especially in multi-cloud systems right now. So one of the disadvantages of EKS is because of the technology they use for their machine learning right now and we prefer to have options, like CPU and Google.

What needs improvement?

When we switched to EKS, historically it wasn't good. There were issues with bugs in it. They didn't have managed pools, which means small subsections of the clusters that you divided into pools like a mini-cluster in your cluster. However, now they have managed pools.

For the last several versions, the issue was with their kind of networking plug-in, the security plug-ins, and things like that. That EKS layer on top of the Kubernetes, they add themselves to each cloud, however, only with fewer standards and a little more issues. They need to work on the Amazon plugins on the Kubernetes cluster.

We just updated to a cluster 1.18, but we were on that cluster 1.13 which had many bugs and issues. Moving up to 1.19 in the middle of last year, we had some issues which they had to fix.

One thing that is probably not the greatest in Amazon is the ideology. They really want you to stick to cloud tools. They want you to use the managed version of the databases and our preference is to use the Kubernetes-managed databases. This doesn't fit well with the AWS philosophy, which is then passed on to the AWS engineers and they push that, push ideology on us as well, saying "You know what, we want you to use this database."

We're not dogmatic. If they want us to use a specific database, we use it, as the cluster is very dynamic. We don't need to deploy a database within a cluster, we can use the cloud database. To us, it's just a connection string, so it's not inefficient for us. It's just based on the client. However, you can see there's a little bit of an ideology dogma baked into the AWS philosophy just to keep you in the cloud. 

For how long have I used the solution?

We've used the solution since it began. It's been a while.

What do I think about the stability of the solution?

Older versions haven't been so stable, however, they have been working on improving the latest solutions and it's getting much better.

The Kubernetes cluster is developed outside of the cloud, the core of it. The core of it has gotten much better and all the plugins that Amazon did, also have gotten better as well. One kind-of drives the other. It's a revolving, iterative process. You just have to be proactive and keep on updating your versions and manage your cluster a little bit better every time.

How are customer service and technical support?

We don't have to deal with technical support at all. We haven't used them in the last six or seven years. There's nothing fundamentally wrong that we've found over the years that we have to call support. Almost everything is self-explanatory on the website. There really isn't a need to talk to them directly.

Which solution did I use previously and why did I switch?

I also have some experience with Kubernetes and Google Cloud. Google Cloud has something called Google Cloud Run, which is very similar to Fargate. Both are trying to make your life much simpler so you don't have to look at the bare-bones infrastructure. It's easy.

What's my experience with pricing, setup cost, and licensing?

The solution offers different pricing models. They charge in different ways  - either per CPU hour or usage based on a machine type. When it comes to pricing, Google may be two cents cheaper, whoever, the difference makes it a bit of a wash. It might mean an extra five dollars or 20 dollars a month. The difference isn't enough to be too noticeable. All of the main competitors charge very competitive pricing. 

That said, when it comes to the CPUs, that's a Google proprietary technology. When we do machine learning, we do prefer working in Google Cloud, as we have the option to expand all the way to CPU and AWS doesn't have that option. It's a GPU-only system. Amazon's also pushing you towards their own machine learning tool, SageMaker, which we don't want to use. We want to use our own tool.

What other advice do I have?

We're not on the latest version. We are three or so versions back.

However, we're almost on the latest version, which may be 1.19. The version's no longer an issue. For us, the issue was that Amazon started with the ECS, the Elastic Container Services. Therefore, while we were using Kubernetes and then Google Cloud, for example, for a while and we had developed all the tools when a client came to us and said they wanted to cluster within the Amazon development cluster. That was the ECS. After that, Amazon added the EKS. Our first deployment in Amazon was on our own deployment of the cluster, not on any services. We didn't want to use the ECS, we wanted to use a cluster. We wanted a managed version, so we don't have to manage it ourselves, due to the fact that it's a little bit of a mess if you manage it.

I would advise new users to make sure that your cluster's secure. Make sure you're using a good networking configuration in your EKS. You need to get the NAT and the router going just on the subnet. You might have to pay for that. There are open-source tools to use, however, you can also pay for their monitoring.

When you have a development pipeline, we suggest having multiple clusters, not just one. Then you can really isolate your production cluster and make it really secure and maybe relax a little bit for your DEV and then QA, as you might want to have more things in there. You just need to make sure you remove those tools from your production box.

It's easier to have multiple clusters and really partition the cluster per environment, development, QA, testing environment, integration testing, whatever, and then you have your production environment, which is really kind of locked down so that nobody has access to it except specific people.

In general, I would rate this solution at an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Amazon EKS
May 2024
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,157 professionals have used our research since 2012.
Director - DevOps and Infrastructure at INTIGRAL
Real User
Improves application resiliency
Pros and Cons
  • "Break down your application into small modules to improve resiliency"

    What is our primary use case?

    Our primary use case for Amazon EKS is for running production workloads. The microservices-based modules are broken down and then hosted using EKS.

    What is most valuable?

    The most valuable feature to us is orchestration when it comes to deploying. The main ideology behind Kubernetes is that you are breaking down your application into smaller modules. Instead of having a monolithic application, you make it a microservices-based module. Using an e-commerce website as an example, we would break down login's as a single module, registration as a single module and then in the event of an issue one does not impact the other. 

    With your small modules, in most cases, they share a backend, and that's how at the service layer you connect them by using an API gateway or a service mesh. This ensures scalability and they don't have any dependencies when it comes to failures. This means you can easily scale and optimize. 

    What needs improvement?

    For now I can't suggest any improvements or additional features, the features we currently use we are very happy with. 

    For how long have I used the solution?

    We have been using Amazon EKS for 8-9 months.

    What do I think about the stability of the solution?

    The Kubernetes solution has been very stable for us, there are no issues to report on that aspect. 

    What do I think about the scalability of the solution?

    The beauty of Kubernetes is that you can scale it. You just have to define the workload and the scalability capability is managed itself. We just need to define the number of bots or services we want to run and it manages to scale up when needed. 

    How are customer service and support?

    We have found Amazon to be quite responsive. We have experienced some minor issues and the response time was good. 

    How was the initial setup?

    With regards to setup, you would need to have a basic understanding of Kubernetes and how it works before you start deploying your production workloads. Once we started working with Kubernetes and got hands-on experience there was not much hassle to roll out to production workloads.

    What's my experience with pricing, setup cost, and licensing?

    There is no up front licensing cost, as this is a cloud based solution you pay-as-you-go.

    What other advice do I have?

    The advice I would offer on Kubernetes is with the configuration of your applications. Some are compute-extensive, some are compute-optimized. If you don't configure this correctly it can lead to deadlocks. The compute power has to be enough when it comes to your applications. Some applications need more memory, for example, e-commerce sites need a good response time. In this example, you would want to configure a memory-based application. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Solutions Architect at a financial services firm with 1,001-5,000 employees
    Real User
    Allows you to create and deploy multiple microservices and manage containers
    Pros and Cons
    • "I like the scalability they're currently providing. Integration was very easy. It was a good experience."
    • "The connectivity could be better."

    What is our primary use case?

    Amazon EKS is basically a model provided by Amazon that allows you to create and deploy multiple microservices and manage containers. Once the Kubernetes is installed, we can directly create the container, set up ports, and set up new services. We currently have Java containers running.

    We have more than 500 people using this solution. We are on version 21.

    What is most valuable?

    I like the scalability they're currently providing. Integration was very easy. It was a good experience. 

    What needs improvement?

    The connectivity could be better.

    For how long have I used the solution?

    I have been using Amazon EKS for more than two years.

    What do I think about the stability of the solution?

    It's stable enough. We have had network connectivity issues twice. We weren't able to figure out what went wrong there, and it caused a problem initially. When we restarted it, it began working again.

    What do I think about the scalability of the solution?

    The scalability is good.

    How are customer service and support?

    We have called technical support a couple of times. We had an issue with integration with Lambda. But we took the help of AWS and it was resolved.

    Which solution did I use previously and why did I switch?

    We have also used the IBM private cloud, but it wasn't user friendly.

    How was the initial setup?

    Setup can take half an hour to an hour.

    For deployment, our technical team was made up of 15 people.

    What's my experience with pricing, setup cost, and licensing?

    My company paid for the license. 

    What other advice do I have?

    I would rate this solution 8 out of 10.

    I would definitely recommend this solution. It's a very good application, and the scalability is very good.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Udaysimha Nerella - PeerSpot reviewer
    Specialist Data Analysis vehicle safety at Cubeware
    Real User
    Top 5
    Reliable, highly scalable, but technical support needs to be faster
    Pros and Cons
    • "The stability is excellent."
    • "I believe the initial setup could be a better experience and faster customer support."

    What is our primary use case?

    Our primary case is using Amazon EKS with all of our data in our MapReduce, map clusters, and our data clusters. And from there, we just input the information using Python and do our analysis using that.

    What needs improvement?

    We have problems with setting up virtual environments and installing the right packages. I believe the initial setup could be a better experience and faster customer support.

    For how long have I used the solution?

    I have been using Amazon EKS for the past one and half years now.

    What do I think about the stability of the solution?

    The stability is excellent.

    What do I think about the scalability of the solution?

    The scalability is not a problem we currently have five to six thousand employees using Amazon EKS.

    How are customer service and support?

    Technical support or customer support is good but could be faster.

    How was the initial setup?

    For us in our company, it is a very straightforward process because they had built a layer that is very useful for the users with just a couple of clicks. But normally, if you ask me in person, I think it is a bit cumbersome.

    What about the implementation team?

    It can be done in-house but they have to read a lot of documentation from the AWS provider in order for it to make sense.

    What was our ROI?

    When you compare it to on-premises it is much better because, with on-premise, we have to look into data security and all these items. Amazon EKS eliminates that and becomes a cost-benefit for us.

    What other advice do I have?

    On a scale of one to ten, I would give it a six. With the correct technical support individual, you can do well with implementation. If you are not sure about the technical support side for implementation I would wait until you are ready.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Victor AugustoDe Souza E Silva - PeerSpot reviewer
    Cloud Engineer at Leek Solucoes
    Real User
    Top 5
    Helps in managing infrastructure effectively and provides good monitoring features
    Pros and Cons
    • "I can use the autoscaling feature to manage and scale up infrastructure."
    • "I encountered problems with the product’s documentation."

    What is our primary use case?

    We use Amazon EKS to build integration projects and manage the infrastructure.  

    What is most valuable?

    Amazon EKS is compatible with Kubernetes API. I can use the autoscaling feature to manage and scale up infrastructure. I can monitor the cluster as well.

    What needs improvement?

    I encountered problems with the product’s documentation. Additionally, the CPU consumes a lot of memory. EKS could be modular like GCP as well.

    For how long have I used the solution?

    We have been using Amazon EKS for one year.

    How was the initial setup?

    The initial setup is more straightforward if you use the console.

    What's my experience with pricing, setup cost, and licensing?

    I rate Amazon EKS’s pricing a nine out of ten. It costs around $200 and is expensive for the Brazilian market.

    What other advice do I have?

    I rate Amazon EKS a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Sr. Software Engineer at a tech vendor with 10,001+ employees
    MSP
    Top 20
    Good stability and easy initial setup process
    Pros and Cons
    • "It is a scalable solution."
    • "They should include some essential configuration features to it."

    What needs improvement?

    It is challenging to host the applications in the existing VPC of the solution. They should include some essential configuration features to it.

    For how long have I used the solution?

    We have been using the solution for the last two to three years.

    What do I think about the stability of the solution?

    It is a stable solution. I rate its stability as an eight or nine. Although, it is difficult to find a stable version sometimes.

    What do I think about the scalability of the solution?

    It is a scalable solution. I rate its scalability as a ten. We can quickly scale the cluster as per requirements. We have medium and enterprise business clients using the solution.

    How are customer service and support?

    The solution's customer service is excellent. They also provide detailed documentation.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The solution's initial setup process is straightforward. It takes two to three days to deploy it in any infrastructure. We require one executive for implementation and around two executives for maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The solution is cheaper than AKS. Its license costs $73. The customers have to pay extra depending on the instances they want to deploy for hosting the application. I rate its pricing as a four.

    What other advice do I have?

    I rate the solution as an eight. I advise others to use EKS ETL instead of AWS command prompt while deploying it.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    MinhTran2 - PeerSpot reviewer
    Technical Architect at Kyanon Digital
    Real User
    Top 5
    Auto-scales efficiently and is good for mapping user content
    Pros and Cons
    • "I like its auto-scale feature very much."
    • "The overall stability of the product should be improved to prevent any loss of data."

    What is our primary use case?

    I only use it to define multi-tenants and define infrastructure.

    How has it helped my organization?

    Our company has around ten people using Amazon EKS off-site and on-site.

    What is most valuable?

    I like its auto-scale feature very much. Moreover, it is easy to determine my course of action with many features available on EKS. However, I do have some concerns with Microsoft Edge. Overall, I find EKS to be a valuable solution.

    What needs improvement?

    The managed services of Amazon EKS could be improved. The system should have a closed-loop feedback mechanism to address any issues that users may face.

    Moreover, the overall stability of the product should be improved to prevent any loss of data.

    For how long have I used the solution?

    I have been working with Amazon EKS for two years now, and mainly use the Command Line Interface (CLI) version.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It is a scalable solution for our services.

    How are customer service and support?

    The response time of customer service and support is quick.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy. I had some errors initially, but they were easy to terminate.

    What about the implementation team?

    Our in-house team deployed it. It only took three days to set up and run a big infrastructure.

    What's my experience with pricing, setup cost, and licensing?

    I would like a cheaper version of it.

    What other advice do I have?

    Amazon EKS is good for managing and providing various services, and for using and mapping user content.

    I would rate it a nine on a scale of one to ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Buyer's Guide
    Download our free Amazon EKS Report and get advice and tips from experienced pros sharing their opinions.