Assistant to the General Manager at a tech services company with self employed
Real User
Attacks have stopped and all of the traffic is going smoothly to my servers
Pros and Cons
  • "The volumetric DDoS defense is very good because I had a problem with a lot of volumetric DDoS attacks on my servers. After using Barracuda, those attacks have stopped and all the traffic is going smoothly to my servers and the system is working really well."
  • "I would like to see better controlling of the traffic."

What is our primary use case?

The primary use case is to protect from DDoS attacks and to protect my backend servers. That was the main concern for me. Barracuda has been very good. I'm very happy with the product.

How has it helped my organization?

Previously, attacks would make the systems go down and we couldn't connect with our customers and other things. We need our servers to be online 24-7 which is why I chose Barracuda. Now our servers are running smoothly and I have no problem running my servers.

What is most valuable?

The volumetric DDoS defense is very good because I had a problem with a lot of volumetric DDoS attacks on my servers. After using Barracuda, those attacks have stopped, all of the traffic is going smoothly to my servers and the system is working really well.

What needs improvement?

I would like to see better controlling of the traffic. 

Buyer's Guide
Barracuda Web Application Firewall
May 2024
Learn what your peers think about Barracuda Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,599 professionals have used our research since 2012.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

The stability is very good. I would give it four and a half stars out of five.

How was the initial setup?

The initial setup was straightforward. It was easy to deploy. It took six to seven hours of work a day to deploy every policy that I wanted. The initial setup went well, there weren't any issues with it. 

What other advice do I have?

I would rate it a nine out of ten. The attacks that we used to get on servers are gone. My servers are now running 24-7 and I have no problems with them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director Of Technology at PT Exa Teknologi Indonesia
Real User
A stable solution with good technical support that is user-friendly and easy to set up
Pros and Cons
  • "The solution is user-friendly and easy to set up."
  • "As most people are aware, the implementation is not easy."

What is most valuable?

The solution is user-friendly and easy to set up.

What needs improvement?

There should be some some simple case settings offered, as well as documentation and video. 

As most people are aware, the implementation is not easy. 

For how long have I used the solution?

We implemented Barracuda Web Application Firewall around four years ago. 

What do I think about the stability of the solution?

The product is stable. We have encountered no issues in this regard. 

How are customer service and technical support?

The technical support is quite good. 

Which solution did I use previously and why did I switch?

We have primarily been working with Barracuda Web Application Firewall, as we have not yet done much testing of other products. 

How was the initial setup?

It is not easy to implement the solution, although its duration varies with the number of applications that one wishes to deploy. We are talking about a maximum of one hour for a basic configuration. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable, more so than other products. 

What other advice do I have?

The solution looks good to me. We find that its features provide us with solutions for practically all our needs. 

Our customers run the gamut from small, medium to enterprise. 

I rate Barracuda Web Application Firewall as an eight or nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Barracuda Web Application Firewall
May 2024
Learn what your peers think about Barracuda Web Application Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
769,599 professionals have used our research since 2012.
Especialista en Informática at a maritime company with 5,001-10,000 employees
Real User
Protects our applications and has good support
Pros and Cons
  • "We use Barracuda to protect the application. That's the main feature we use it for."
  • "Sometimes when we put it in action, we have some blogs that appear as false positives. I think that it's improving. Barracuda should minimize false positives."

What is our primary use case?

We use Barracuda for all the cloud applications in Azure. 

What is most valuable?

We use Barracuda to protect the application. That's the main feature we use it for. 

What needs improvement?

Sometimes when we put it in action, we have some blogs that appear as false positives. I think that it's improving. Barracuda should minimize false positives. 

They should make it easier to learn how to use applications. 

For how long have I used the solution?

I have been using Barracuda Web Application for five years. 

What do I think about the stability of the solution?

The stability is okay. We haven't had any issues with stability. 

What do I think about the scalability of the solution?

We don't really scale it. We have around 500 users. 

How are customer service and technical support?

We don't have issues with support. I had an issue with the console where I could not access the console from the inside network. When I accessed it from the inside network, they kicked me. I opened the case with support, we checked the perimeter firewall, and we tried to fix the problem, but it's still the problem.

Support wants me to check the firewall. I checked the administrator for the perimeter firewall and put all the rules for the communication but they told me to upgrade the version. I did and the problem still persisted.

I would rate their support an eight out of ten. 

What about the implementation team?

We had a partner who did the installation. 

What other advice do I have?

I would rate Barracuda an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Consultant at Global Solutions
Real User
Great probabilities recommendations, great features, and great support
Pros and Cons
  • "Its recommendation about the probabilities on the website is great. It also has free probability managers for the website, which is really helpful. The protection engine, signature-based protection behavior, and analysis features are also great. It also has an ATP module for sandbox scanning and behavior analysis for file uploads."
  • "Its interface can be better. It is not very friendly."

What is our primary use case?

We use it for website and web service protection.

What is most valuable?

Its recommendation about the probabilities on the website is great. It also has free probability managers for the website, which is really helpful. 

The protection engine, signature-based protection behavior, and analysis features are also great. It also has an ATP module for sandbox scanning and behavior analysis for file uploads.

What needs improvement?

Its interface can be better. It is not very friendly.

For how long have I used the solution?

I have been working with this solution for three years.

How are customer service and technical support?

They provide great support with a fast response.

How was the initial setup?

The initial setup was straightforward. It took us a day to deploy this solution.

What other advice do I have?

I would rate Barracuda Web Application Firewall a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Presales Engineer at a tech services company with 11-50 employees
Real User
Optimized performance, user-friendly environment, responsive technical support
Pros and Cons
  • "Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use."

    What is our primary use case?

    Our clients are using the solution for internal banking software and website protection.

    What is most valuable?

    Barracuda Web Application Firewall provides optimized performance, a user-friendly environment, helpful dashboards, and is simple to use.

    For how long have I used the solution?

    I have been using this solution for approximately three years.

    What do I think about the stability of the solution?

    The solution has been stable in our experience.

    What do I think about the scalability of the solution?

    We have four clients using the solution.

    How are customer service and technical support?

    The technical support is very good. They were responsive and provide one of the best support in the market. They will assist you with any issues you might be facing.

    How was the initial setup?

    The installation was straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is a little expensive. There is a license for this solution and it can be purchased every one, two, or five years.

    Which other solutions did I evaluate?

    I have evaluated other solutions.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Barracuda Web Application Firewall an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    it_user1194 - PeerSpot reviewer
    Head of Infrastructure at a tech company with 51-200 employees
    Vendor
    Very good Web Application filter to protect your web applications from various hacker exploits

    Valuable Features:

    1) The Barracuda Networks Web Application Firewall can protect your vital web applications from various exploits by hackers. 2) Can be easily deployed and configured. 3) Can be used to protect many applications, like Microsoft Outlook Web Access, Oracle, FTP, SharePoint, XML, etc. It can also protect custom applications deployed within the environment. 4) Can be very easily integrated with Active Directory and various 2-factor authentication systems. 5) Has a built in virus scanner for any data uploads. 6) Reasonably priced 7) Checks both Inbound and Outbound traffic to ensure protection against any type of data leakage and theft. 8) Barracuda Web Application Firewall has a built in load balancer, which can easily distribute traffic to multiple backend servers.

    Room for Improvement:

    1) Generally speaking, the more complex your web application is, the greater the risk. Older sites are highly vulnerable to application layer security threats. Barracuda Networks Web Application Firewall is not tightly equipped to handle application layer security threats. 2) For SSL enabled sites, Barracuda Networks Web Application Firewall requires the duplication of the SSL certificate. This can pose SSL penetration and also significant scalability challenges. 3) Customer service and online support system is a bit slow and needs improvement.

    Other Advice:

    One of the best Web Application Filters to protect your web applications, like FTP, Microsoft Outlook Access, Sharepoint, etc. from hackers. Ease of integration, with various 2-factor authentication systems, is one of the highly sought after features. It needs improvement in the way that it handles various SSL enabled sites.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Barracuda Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Buyer's Guide
    Download our free Barracuda Web Application Firewall Report and get advice and tips from experienced pros sharing their opinions.