Bitdefender Sandbox Analyzer Room for Improvement

CO
Director, Information Technology at a tech services company with 11-50 employees

It would be better if there were real-time alerts.  Unlike most anti-virus consoles that ping you when there's an infection or something, for some inexplicable reason, Bitdefender doesn't do that. The most you could do is get an hourly email, or maybe if there's an outbreak that affects X% of our machines, it can send me an email. There's no real-time alert to say, "Hey, so-and-so literally 30 seconds ago just had this happen on their machine." Real-time reporting would be a huge improvement.

All in all, it's a pretty nice product, generally speaking. They do a pretty good job. They can pretty much go toe to toe with just about anybody. 

I've not had occasion to use the EDR portion to try and do any kind of custom scripting to drill into things that are going on at the endpoints. But my understanding from reading comments of others is that it's not as flexible in that regard as some other platforms.

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TA
Systems Engineer at a tech services company with 11-50 employees

We would like to see the time it takes for the sandbox to analyze a file reduced from its ten or fifteen minute duration to five. 

The support should also be increased for more operating systems. 

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