We had a consultant at the beginning.

I implement the solution for customers. 

The deployment process for multiple machines is a bit challenging. We have seen a lot of CBC services or versions being released. For example, if we deploy it today, within two or three months by the time of completion of the application, the newer version might come out. It's very hard to adjust with time. We have to push the upgrade again within a short time. There are many challenges with the application; sometimes, it fails, and we don't know why it's failing due to a lock or backend issue.

Moreover, the number of people required during deployment also depends on the environment. Because each environment has a different configuration setup and process policy that we have to go through before we do the deployment activities. It's hard to tell the exact timeline, but it takes a lot of effort with different policies for each environment.

Deployment was done in-house.

The solution’s deployment took seven to eight months.

Carbon Black CB Defense's deployment on Windows is pretty okay, but its Linux deployment is not so great because there is a minimum requirement for the kernel header. Without the mandatory header, it will go to the bypass mode and not communicate.

Generally, the deployment process takes one to two weeks but also depends on the user's training. It's a cloud-based solution, so once you identify the IP address and add it to the user name, it will be available in the software market. This is how most cloud-based solutions work, and it's not complicated.

Once the product is stable, it works well. That's why I renewed it for three years. However, we had a big incident where we did not receive the expected support.

There is a very big team from VMware, including VMware support, who implemented this solution. 

The deployment of Carbon Black CB Defense was done in-house, and took two weeks total, because it was a hybrid deployment, which means that it was done on a one-on-one basis.

We implemented it through an in-house team.

The partners helped us. 

There was also a technical lead for this project. It automatically comes with professional services for 10 hours and the documentation is pretty clear. The professors helped through the process. 

I was involved in the implementation phase of the solution.

I did seek the help of an integrator to help with the implementation process.

We used local support to deploy it.

The deployment was done in-house.

Installation can be done on one's own. 

Initially, we use the services provided by the vendor, like an on-ramp kind of service. They were great. The team was pretty helpful. 

We are able to implement the solution for our clients. 

We didn't need to use any integrators or consultants for the deployment. We handled everything ourselves in-house.

We did it ourselves.

The implementation was done by my own team.

Our staff deployed this solution. We did not use an integrator or reseller, it was in-house.

The vendor has a high level of expertise.