We performed a comparison between Trend Micro Apex One and VMware Carbon Black Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Carbon Black Endpoint is appreciated for its transparency, robust security measures, continuous monitoring, and utilization of cloud technology. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. Carbon Black could enhance its reporting capabilities, endpoint query tools, and compatibility with other systems. Users also suggest improvements in the solution’s forensic tools.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Carbon Black Endpoint customer service earned mixed reviews, with some users reporting delayed responses or unsatisfactory issue resolution.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say the deployment process for VMware Carbon Black Endpoint is relatively straightforward. The initial setup can be completed in a few minutes or hours, but the total deployment may take anywhere from a few days to several months.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Carbon Black Endpoint charges a fixed licensing fee per node. Some users noted that there are cheaper alternatives.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. While some said the ROI of VMware Carbon Black Endpoint was hard to quantify, other users reported successful defenses against malware attacks.
Comparison Results: Our users prefer Trend Micro Apex One over VMware Carbon Black Endpoint. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while said Carbon Black's reporting and forensic analysis capabilities have room for improvement. Reviews of Trend Micro's customer service were generally positive, while the users had mixed opinions about VMware's support quality.
"The solution was relatively easy to deploy."
"It is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The product detects and blocks threats and is more proactive than firewalls."
"The product's initial setup phase is very easy."
"This is stable and scalable."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"We've been able to integrate the solution with other security products."
"I like Apex One's DLP capabilities. You can scan and control data leakage on the user system level. Our previous solution would look at things from the user desktop level, and you had to have an agent deployed to collect that. The solution offers different levels of protection that you can invest in."
"There's excellent data loss prevention to help prevent purposeful or accidental loss of data."
"Apex One offers a lot of bang for your buck. It includes an antivirus solution, DLP, app control, and all the other features found in endpoint protection solutions like Microsoft Defender. Many other solutions require additional licenses for different operating systems, but Trend Micro software bundles everything."
"Its ability to detect ransomware and malware is the most valuable. Its protection is also good."
"The initial setup is very easy."
"he setup is simple."
"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable."
"Behavioral Monitoring stops known malicious events before they even begin."
"The solution is stable."
"Some of the valuable features I have found are the online documentation of the solution is well organized and thorough. I like the simplicity of bypass and the visualization of the active components."
"I feel that the initial setup was straightforward and not complex."
"The tool is pretty stable."
"The triage feature that shows you the whole chain of the malware is useful."
"The initial setup was fairly easy."
"Carbon Black Cb Defense improved our endpoint level security. It helped to identify endpoint and infrastructure loopholes."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Cannot be used on mobile devices with a secure connection."
"ZTNA can improve latency."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We find the solution to be a bit expensive."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The technical support should be more proactive."
"The Apex One endpoint sensor has room for improvement."
"The solution could be improved by providing better training to the vendors."
"I want more options and flexibility when creating rules. I want to set rules that are contingent, like "If this happens, then this, this, and this will happen.""
"The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that."
"Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage."
"In the future, the solution should include the XDR feature."
"I would suggest making the on-prem and cloud versions easier to manage via Apex One Central, a centralized management platform for customers and agents."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
"The tech support communicates, but it's just not with movement."
"The solution needs better overall compatibility with other products."
"This solution could have greater granular control on how certain applications work."
"There's some disparity between the on-premise and the cloud type of application."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"The device control feature could also be compatible with the user’s profile as well."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 61 reviews. Trend Micro Apex One is rated 8.2, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Trend Micro Apex One vs. VMware Carbon Black Endpoint report.
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