Compare 3CX Live Chat vs. Huawei Video Conferencing Platform

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Product Features
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
Ranking
8th
out of 59 in Virtual Meetings
Views
9,947
Comparisons
7,689
Reviews
0
Average Words per Review
0
Rating
N/A
24th
out of 59 in Virtual Meetings
Views
436
Comparisons
392
Reviews
0
Average Words per Review
0
Rating
N/A
Find out what your peers are saying about TeamViewer, Zoom Video Communications, Cisco and others in Virtual Meetings. Updated: July 2021.
521,817 professionals have used our research since 2012.
Popular Comparisons
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Overview

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.

  • Easy and convenient for visitors
  • Build rapport with potential customers via live chat
  • Increase sales
  • Reduce customer support line costs by using live chat
  • Learn to understand the pain points of your customers

FEATURES

  • Simple and clean UI for all users
  • Option to elevate a live chat to a call or video call
  • Free iOS or Android apps to respond to messages through a smartphone
  • Ability to transfer chats to other agents
  • Agent’s picture is shown in the live chatbox
  • Customizable chatbox. Add a company logo, change the colors of the chatbox
  • All chats are saved in chat history
  • Dedicated storage system for all offline messages
  • Create unlimited agents to handle live chats and calls
  • Customizable offline message form
  • Supports animations in the chatbox
  • Ability to choose whether you want to accept or decline a chat

What Is an Intelligent Video Conferencing Platform?

In the intelligent era, massive terminal access, ultra-High Definition (HD) video, and industry-specific Artificial Intelligence (AI) applications pose many challenges to traditional video conferencing platforms, including the bandwidth demands brought by high-fidelity audio, immersive telepresence-based video conferencing, and vast amounts of data. Meanwhile, users expect platforms to be effortless to use and have backup mechanisms to ensure efficient and stable operations.

Huawei’s next-generation video conferencing platform delivers 4K ultra-HD video with powerful computing capabilities. Its architecture — featuring high reliability, stability, and scalability — connects people everywhere, bringing them into the same virtual meeting space and providing a first-class audio and video experience. These virtual meetings help enterprises by reducing travel expenses, improving the efficiency of their communications, and accelerating their decision making processes. The video conferencing platform can also be connected to enterprises’ existing office IT or video conferencing systems and quickly upgrade their video conferencing services, making digital transformation much simpler.

Offer
Learn more about 3CX Live Chat
Learn more about Huawei Video Conferencing Platform
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.
Information Not Available
Top Industries
REVIEWERS
Comms Service Provider57%
Media Company7%
Integrator7%
Security Firm7%
VISITORS READING REVIEWS
Comms Service Provider38%
Computer Software Company18%
Media Company6%
Government4%
VISITORS READING REVIEWS
Comms Service Provider60%
Computer Software Company9%
Retailer6%
Financial Services Firm4%
Company Size
REVIEWERS
Small Business84%
Midsize Enterprise13%
Large Enterprise3%
No Data Available
Find out what your peers are saying about TeamViewer, Zoom Video Communications, Cisco and others in Virtual Meetings. Updated: July 2021.
521,817 professionals have used our research since 2012.

3CX Live Chat is ranked 8th in Virtual Meetings while Huawei Video Conferencing Platform is ranked 24th in Virtual Meetings. 3CX Live Chat is rated 0.0, while Huawei Video Conferencing Platform is rated 0.0. On the other hand, 3CX Live Chat is most compared with Zoom, Cisco VoIP PBX, Yeastar K2, Mitel Communications Director and Digium Asterisk, whereas Huawei Video Conferencing Platform is most compared with Webex, Polycom RealPresence Desktop and Webex Meetings with AT&T.

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