We performed a comparison between 3scale API Management and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's good that they aren't adding a lot of features like ESP, etc. It's okay with just being a gateway."
"To me, the most valuable feature of 3scale API Management is that it lets you add a backend to the product. I also like that you can integrate it well with OpenShift clusters, making 3scale API Management a useful solution."
"I like the API automation."
"3scale API Management's best feature is API management."
"The most valuable features are the gateway and security features."
"The solution is quite lightweight, and the installation is very easy. It's like a two-click installation."
"The gateway is the most valuable feature because it makes it possible for us to gather all traffic into one proxy, which is a good thing."
"The product is stable."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"Mapping Designer provides excellent flexibility."
"It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate."
"SEEBURGER Business Integration Suite (BIS) also allowed us to connect EDI vendors at will."
"We can code in Java, which is really good feature. There is very vast command available, which can be used in mapping."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"The tool's performance doesn't get affected by transformation loads. You can write any number of rules, filtering criteria, transformations, etc."
"It would be helpful to improve the customization features so that the customer can do it based on their own needs."
"What was suggested by Red Hat was a crucial part of the configuration, but when we started to ask about the supportability of this configuration, Red Hat said only some parts of the configuration would be supported."
"What I'd like to improve in 3scale API Management is its route-limiting feature. Currently, I don't know how to do that effectively on the solution, but in Kong, I know how to do it, so I would love to see route-limiting being easily done on 3scale API Management. It would also be good if there was some authentication that you could do from 3scale API Management because Kong offers that functionality out of the box. What I'd love to see in the next release of 3scale API Management is the ability to integrate more plug-ins easily onto the platform, so you'll be able to extend it, and even do customs management. If Red Hat could offer that extension where it allows the internal organization where 3scale API Management is deployed on-premise to integrate its tools on top of 3scale API Management and provide an API for that, that will make the solution very powerful."
"We tried to use the portal, but we decided that it wasn't enough. The content management system (CMS) is not easy to use if you want to customize things, and it's hard to get someone who has the knowledge to work with the CMS."
"The product is not that flexible for developers. It's less flexible and rigid. It's not easy to make changes or customize it."
"I believe the CMS part of it has room for improvement though. That is where you write a couple of things if you want to publish your API. It's based on liquid scripting, which doesn't seem like the obvious ones to script with."
"3scale API Management only supports restful APIs and doesn't support SOAP."
"The user experience could be better. The developer portal is too complex and hard to configure."
"The solution's documentation is not up to the mark and needs to be improved."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"In some of the other tools out there in the market, you can create one service and use that service without creating a copy. That kind of capability currently doesn't exist in this solution."
"The initial setup is not the straightforward. It took couple of months for us to set up."
"All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
More SEEBURGER Business Integration Suite Pricing and Cost Advice →
3scale API Management is ranked 11th in API Management with 10 reviews while SEEBURGER Business Integration Suite is ranked 19th in API Management with 37 reviews. 3scale API Management is rated 7.4, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of 3scale API Management writes "Useful as it lets you add a backend to the product, it integrates well with clusters, and it has exceptional technical support, but route-limiting isn't easy to do on it". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". 3scale API Management is most compared with Amazon API Gateway, Kong Gateway Enterprise, Apigee, IBM API Connect and WSO2 API Manager, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management. See our 3scale API Management vs. SEEBURGER Business Integration Suite report.
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