SEEBURGER Business Integration Suite Overview

SEEBURGER Business Integration Suite is the #2 ranked solution in our list of top Business-to-Business Middleware tools. It is most often compared to IBM B2B Integrator: SEEBURGER Business Integration Suite vs IBM B2B Integrator

What is SEEBURGER Business Integration Suite?

With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.

SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.

Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.

Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.

Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.

Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.

Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.

Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.

SEEBURGER Business Integration Suite is also known as SEEBURGER BIS.

SEEBURGER Business Integration Suite Buyer's Guide

Download the SEEBURGER Business Integration Suite Buyer's Guide including reviews and more. Updated: May 2021

SEEBURGER Business Integration Suite Customers

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza

SEEBURGER Business Integration Suite Video

Pricing Advice

What users are saying about SEEBURGER Business Integration Suite pricing:
  • "I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."
  • "The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
  • "They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
  • "The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
  • "The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
  • "We pay maintenance of between $75,000 and $100,000 per year, per box."
  • "We pay per message we use. We spend about £19,000 a year with them."
  • "On an annual basis, our support costs, which are based on the licensing, are about £120,000."

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ITCS user
Software Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 5
You can string as many different activities together in your workflows as you want

What is our primary use case?

SEEBURGER, along with four or five other big vendors, focuses in the integration space. When you talk about data integration, there are two major aspects of it. There is the transactional messaging side and the batch file-based side. My team is focused on the batch file-based side of things. We have a completely different team (with a different set of software) who does the transactional messaging aspects. We are using it for all secure file transfer use cases throughout the organization with multiple different data patterns: moving data within the company, moving data to and from outside of… more »

Pros and Cons

  • "With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works."
  • "We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."

What other advice do I have?

Going into the next calendar year, we are going to migrate to some formulation of cloud, which is kind of the way everybody's going, and then we will also be migrating to version 6.7. I work a lot in our integration for error/fault handling and reporting system metrics, making sure all the components are running, raising incidents automatically if there is a failure, and raising incidents if there is a problem with the software. Because I sort of operate in that monitoring space, I was hoping that monitoring would be easier and better in the new version. They have a new component that they…
Jay Thakkar
Senior Integration Analyst at Ingram Micro Inc.
Real User
Top 5Leaderboard
Provides us with a unified platform without needing to add third-party solutions

What is our primary use case?

We primarily use SEEBURGER Business Integration Suite (BIS) for application-to-application integration and for integration with external partners. We have the entire SEEBURGER suite deployed in our external VLANs, and it's primarily responsible for communicating with internal systems as well as external partners. Once we communicate with them, we exchange EDI messages, XML messages, and APIs, and then we convert them to the appropriate ERP format. We have SAP as our ERP as well as IMPulse, and other internal applications. We can merge the data into appropriate format, and then we forward it to… more »

Pros and Cons

  • "The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine."
  • "In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me."

What other advice do I have?

The biggest lesson I have learned from using the solution is that you shouldn't go too customized. We in Ingram have such a customized solution that sometimes even the vendor is clueless about what is happening in the system. They need to get our custom process, look it up in their local machine to see what we have done, and then propose a solution. So limit your customized solutions and practices. Because back in the day, if we updated 10,000 partner agreements or 10,000 partner configurations, we would go into the solution's backend database and update it. But in the long run, that might not…
Learn what your peers think about SEEBURGER Business Integration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
512,221 professionals have used our research since 2012.
Oliver Rupprecht
IT Business Integration at OSRAM
Real User
Top 5Leaderboard
Allows us to handle all scenarios, whether EDI or API-based, and to completely automate processes

What is our primary use case?

We are using SEEBURGER Business Integration Suite (BIS) for any kind of integration, but mainly in the areas of B2B, A2A and API, and even data-lake related topics. We do not have any limitations in using it, so if a special integration demand outside the integration patterns described, we can be sure that it is always possible. It's a hybrid. Some parts are on-premises and other parts in the SEEBURGER Cloud.

Pros and Cons

  • "One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned pattern, combined with a very modern pattern. There are no limitations in terms of combining components because all the components simply fit together."
  • "All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services."

What other advice do I have?

Ask SEEBURGER to provide you with information, especially around your demand or requirement concepts, and then follow up with SEEBURGER on a proof of concept. SEEBURGER is quite open to doing proofs of concept with customers, so that the customer knows, 100 percent, that this is the solution that can fulfill their needs. There are multiple options to see what they are doing, but mainly start with a request for information or with a workshop or a proof of concept and find out if SEEBURGER is the right software. In my opinion it is a Yes. Then you can align with them on the next steps. For…
Nigel Mills
Team Lead at a transportation company with 201-500 employees
Real User
Meets all our EDI requirements and provides many integrations into ERP systems, including SAP

What is our primary use case?

We use it to connect via EDI with our trading partners within the EU region and with other regions, including, America. It's an off-premise solution. We have a secure file transfer server where we are placing the files or picking up the EDI, and then they connect and put the files in or take them away. On the SEEBURGER side, we then connect into their portal so we can then see the information about the message flows, etc.

Pros and Cons

  • "If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."

    What other advice do I have?

    The biggest lesson is to understand the monthly fees and whether or not you're going to be making use of all of the data cap at the time of go-live. If not, try to plan for expansion so that you're maximizing the use of what you're paying for. SEEBURGER take a lot of the headaches away from you. That was the main point of it. We were very demanding about the contracts. We got them to amend their standard contracts to meet our requirements. Make sure that you read the contacts thoroughly and that you understand all of the implications. Know what's expected of you and what to do in the…
    NS
    Integration Specialist at a logistics company with 10,001+ employees
    Real User
    Gives us the flexibility to work with a wide range of data and communications standards

    What is our primary use case?

    Our primary use case for it is as an integration tool. We've got lots of systems. We are a service company in warehousing and transport and we've got a lot of customers. We are a 3PL company so we do transport for a lot of the big retailers. All of this has to be integrated. We've got small applications running everywhere, so any data which flows through from one application to another requires SEEBURGER Business Integration Suite (BIS). Warehousing is our major function. We get orders from our clients, retailers that you know. Some of them use EDI, some use API, and some use web services… more »

    Pros and Cons

    • "SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
    • "We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."

    What other advice do I have?

    My advice would depend on the purpose you're considering SEEBURGER Business Integration Suite (BIS) for. If you are going to use it like we are using it, I would say it is a really good tool. If you have restrictions where you can't change the applications you have - you host a lot of third-party applications and you need to integrate the data between each of those applications, then SEEBURGER Business Integration Suite (BIS) is one of the best tools available. There are other tools, but this one is one of the best. We may look to use the solution’s additional services such as its MFT (managed…
    RB
    EDI Competency Manager North America at a retailer with 10,001+ employees
    Real User
    Provides us with one system, a single tool which increases our efficiency significantly

    What is our primary use case?

    Our primary use case is to send EDI documents between our partners and vendors. We're also starting now to use it as a development tool to translate SAP idocs to EDI messages and vice versa.

    Pros and Cons

    • "I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
    • "It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."

    What other advice do I have?

    Have a good understanding of what your business is. Understand what protocols you need to support. Know what your volume of transactions is and what the latency is of those transactions. Do you have to deliver those transactions in five seconds or do you have to deliver them in two milliseconds or do you have to do it in five minutes? If I were buying software that would be my question to the vendor: How long does your tool take to go from point A to point B? The lessons I have learned from using the solution is that their tool can do many things. It's a full B2B solution, which is nice. They…
    JD
    Analyst at a retailer with 10,001+ employees
    Real User
    Reliably converts our messages but any issues have to be logged with the provider

    What is our primary use case?

    Our primary use case is EDI: commercial messages such as purchase orders from the customer. We send invoices, credit memos, and we also have a small amount of purchase orders going out to our suppliers and their responses come back in. It's B2B. I don't think we're doing anything "wow" or extraordinary. It's quite basic, traditional EDI. We get a file from our customers such as an XML file, standard ones from GS1, and that's converted to an IDoc which goes into SAP.

    Pros and Cons

    • "It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
    • "We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."

    What other advice do I have?

    The biggest lesson we've learned throughout our time using it is not only a lesson with SEEBURGER but with all remote vendors, because everything was done remotely. That meant we had to be very clear in communication and in logging issues and tickets with them. And it required a large amount of testing because even though there's the standard format, every customer does something different or has different requirements. We probably underestimated the testing required. Those were the two big lessons for us. It was quite late in our project that we established that our VAN provider couldn't…
    AH
    Integration Team Lead at Wincanton
    Real User
    Top 20
    Gives us the flexibility to hook up to systems using any protocol out there

    What is our primary use case?

    We are a third-party logistics company. We work for a lot of people. We've got SEEBURGER Business Integration Suite (BIS) because we needed an SFTP server over 10 years ago. We have a lot of customers at various levels of IT maturity. Originally it all started off with just FTP, but we now use AS2 and SFTP an awful lot, and we're now moving into the API world. There are some common interfaces here and there but, generally, it's all bespoke to each customer, of which we have about 75 to 80 and that's changing every month. We run in the realm of 800,000 processes a week. There is about a 50-50… more »

    Pros and Cons

    • "The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do."
    • "There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."

    What other advice do I have?

    The fact is that we use it for everything. It's pretty good really. My advice would be: Don't hand the initial development over to SEEBURGER itself. When we first put the product in, the SEEBURGER consultants that came along wrote very complex interfaces for things that didn't really need to be that complex. We're only just removing some of those complexities, because it's not really very supportable. The best thing would be, if you're doing it the way we do it, to either hand it all over to SEEBURGER and let them look after it, or if you're keeping it in-house, get your people trained to the…
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