SEEBURGER Business Integration Suite Overview

SEEBURGER Business Integration Suite is the #1 ranked solution in our list of top Managed File Transfer tools. It is most often compared to Mule ESB: SEEBURGER Business Integration Suite vs Mule ESB

What is SEEBURGER Business Integration Suite?

With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.

SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.

Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.

Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.

Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.

Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.

Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.

Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.

SEEBURGER Business Integration Suite is also known as SEEBURGER BIS.

SEEBURGER Business Integration Suite Buyer's Guide

Download the SEEBURGER Business Integration Suite Buyer's Guide including reviews and more. Updated: February 2021

SEEBURGER Business Integration Suite Customers

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza

SEEBURGER Business Integration Suite Video

Pricing Advice

What users are saying about SEEBURGER Business Integration Suite pricing:
  • "All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want..."
  • "Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."
  • "The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
  • "The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
  • "The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
  • "We pay maintenance of between $75,000 and $100,000 per year, per box."
  • "We pay per message we use. We spend about £19,000 a year with them."
  • "On an annual basis, our support costs, which are based on the licensing, are about £120,000."
  • "There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."

SEEBURGER Business Integration Suite Reviews

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Evan Meyer
Application Manager - EDI at a transportation company with 1,001-5,000 employees
Real User
Top 20
Apr 29, 2019
Enables any-to-any transformation from one data format to another

What is our primary use case?

We're primarily using it for communication and translation of our traditional EDI documents. We're an automotive supplier so a big part of our business is automotive related, but we're also using it for synchronous APIs or web services with some of our customers or trading partners. Of course, not everything we're doing is EDI. We're doing a lot of distribution of unstructured files, even in our company, transactions between systems. With the mapper, we're doing data transformation as well, to integrate back to our back-end ERP system. We're also using the Message Tracking component, which… more »

Pros and Cons

  • "One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature."
  • "It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate."
  • "In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400."
  • "The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
  • "On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."

What other advice do I have?

If you are looking to implement SEEBURGER Business Integration Suite (BIS), talk to other companies that are already using it, some that are in the same industry. That would help you feel more comfortable with what it is you're getting into, and maybe open your eyes to some of the technical capabilities that the solution has that you really hadn't even thought about yet or which weren't presented to you in the sales pitch. I would also advise doing a lot of planning, because some of the initial setup, design, and planning you do at the onset is hard to change down the road. Take some extra…
Jay Thakkar
Senior Integration Analyst at Ingram Micro Inc.
Real User
Top 20
Dec 6, 2020
Provides us with a unified platform without needing to add third-party solutions

What is our primary use case?

We primarily use SEEBURGER Business Integration Suite (BIS) for application-to-application integration and for integration with external partners. We have the entire SEEBURGER suite deployed in our external VLANs, and it's primarily responsible for communicating with internal systems as well as external partners. Once we communicate with them, we exchange EDI messages, XML messages, and APIs, and then we convert them to the appropriate ERP format. We have SAP as our ERP as well as IMPulse, and other internal applications. We can merge the data into appropriate format, and then we forward it to… more »

Pros and Cons

  • "The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine."
  • "In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me."

What other advice do I have?

The biggest lesson I have learned from using the solution is that you shouldn't go too customized. We in Ingram have such a customized solution that sometimes even the vendor is clueless about what is happening in the system. They need to get our custom process, look it up in their local machine to see what we have done, and then propose a solution. So limit your customized solutions and practices. Because back in the day, if we updated 10,000 partner agreements or 10,000 partner configurations, we would go into the solution's backend database and update it. But in the long run, that might not…
Learn what your peers think about SEEBURGER Business Integration Suite. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
465,891 professionals have used our research since 2012.
Nigel Mills
Team Lead at a transportation company with 201-500 employees
Real User
Top 5Leaderboard
Mar 19, 2020
Meets all our EDI requirements and provides many integrations into ERP systems, including SAP

What is our primary use case?

We use it to connect via EDI with our trading partners within the EU region and with other regions, including, America. It's an off-premise solution. We have a secure file transfer server where we are placing the files or picking up the EDI, and then they connect and put the files in or take them away. On the SEEBURGER side, we then connect into their portal so we can then see the information about the message flows, etc.

Pros and Cons

  • "If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."

    What other advice do I have?

    The biggest lesson is to understand the monthly fees and whether or not you're going to be making use of all of the data cap at the time of go-live. If not, try to plan for expansion so that you're maximizing the use of what you're paying for. SEEBURGER take a lot of the headaches away from you. That was the main point of it. We were very demanding about the contracts. We got them to amend their standard contracts to meet our requirements. Make sure that you read the contacts thoroughly and that you understand all of the implications. Know what's expected of you and what to do in the…
    Naresh Shetty
    Integration Specialist at a logistics company with 10,001+ employees
    Real User
    Sep 10, 2019
    Gives us the flexibility to work with a wide range of data and communications standards

    What is our primary use case?

    Our primary use case for it is as an integration tool. We've got lots of systems. We are a service company in warehousing and transport and we've got a lot of customers. We are a 3PL company so we do transport for a lot of the big retailers. All of this has to be integrated. We've got small applications running everywhere, so any data which flows through from one application to another requires SEEBURGER Business Integration Suite (BIS). Warehousing is our major function. We get orders from our clients, retailers that you know. Some of them use EDI, some use API, and some use web services… more »

    Pros and Cons

    • "SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
    • "We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."

    What other advice do I have?

    My advice would depend on the purpose you're considering SEEBURGER Business Integration Suite (BIS) for. If you are going to use it like we are using it, I would say it is a really good tool. If you have restrictions where you can't change the applications you have - you host a lot of third-party applications and you need to integrate the data between each of those applications, then SEEBURGER Business Integration Suite (BIS) is one of the best tools available. There are other tools, but this one is one of the best. We may look to use the solution’s additional services such as its MFT (managed…
    reviewer647442
    EDI Competency Manager North America at a retailer with 10,001+ employees
    Real User
    Dec 31, 2019
    Provides us with one system, a single tool which increases our efficiency significantly

    What is our primary use case?

    Our primary use case is to send EDI documents between our partners and vendors. We're also starting now to use it as a development tool to translate SAP idocs to EDI messages and vice versa.

    Pros and Cons

    • "I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
    • "It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."

    What other advice do I have?

    Have a good understanding of what your business is. Understand what protocols you need to support. Know what your volume of transactions is and what the latency is of those transactions. Do you have to deliver those transactions in five seconds or do you have to deliver them in two milliseconds or do you have to do it in five minutes? If I were buying software that would be my question to the vendor: How long does your tool take to go from point A to point B? The lessons I have learned from using the solution is that their tool can do many things. It's a full B2B solution, which is nice. They…
    Reviewer98345
    Analyst at a retailer with 10,001+ employees
    Real User
    Oct 8, 2019
    Reliably converts our messages but any issues have to be logged with the provider

    What is our primary use case?

    Our primary use case is EDI: commercial messages such as purchase orders from the customer. We send invoices, credit memos, and we also have a small amount of purchase orders going out to our suppliers and their responses come back in. It's B2B. I don't think we're doing anything "wow" or extraordinary. It's quite basic, traditional EDI. We get a file from our customers such as an XML file, standard ones from GS1, and that's converted to an IDoc which goes into SAP.

    Pros and Cons

    • "It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
    • "We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."

    What other advice do I have?

    The biggest lesson we've learned throughout our time using it is not only a lesson with SEEBURGER but with all remote vendors, because everything was done remotely. That meant we had to be very clear in communication and in logging issues and tickets with them. And it required a large amount of testing because even though there's the standard format, every customer does something different or has different requirements. We probably underestimated the testing required. Those were the two big lessons for us. It was quite late in our project that we established that our VAN provider couldn't…
    AndrewHill
    Integration Team Lead at Wincanton
    Real User
    Top 10
    Aug 17, 2020
    Gives us the flexibility to hook up to systems using any protocol out there

    What is our primary use case?

    We are a third-party logistics company. We work for a lot of people. We've got SEEBURGER Business Integration Suite (BIS) because we needed an SFTP server over 10 years ago. We have a lot of customers at various levels of IT maturity. Originally it all started off with just FTP, but we now use AS2 and SFTP an awful lot, and we're now moving into the API world. There are some common interfaces here and there but, generally, it's all bespoke to each customer, of which we have about 75 to 80 and that's changing every month. We run in the realm of 800,000 processes a week. There is about a 50-50… more »

    Pros and Cons

    • "The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do."
    • "There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."

    What other advice do I have?

    The fact is that we use it for everything. It's pretty good really. My advice would be: Don't hand the initial development over to SEEBURGER itself. When we first put the product in, the SEEBURGER consultants that came along wrote very complex interfaces for things that didn't really need to be that complex. We're only just removing some of those complexities, because it's not really very supportable. The best thing would be, if you're doing it the way we do it, to either hand it all over to SEEBURGER and let them look after it, or if you're keeping it in-house, get your people trained to the…
    Reviewer1508
    Business Analyst Manager at a healthcare company with 201-500 employees
    Real User
    Nov 18, 2019
    Existing mappings make onboarding our customers easier, but the portal could be improved

    What is our primary use case?

    We use it for our EDI. It's primarily for receiving orders from some of our customers and we then issue invoices to those customers via EDI. We also dialogue with our logistics companies who will be shipping the orders to the customers. We send messages to our logistics companies telling them about new products or batch changes or an order which needs to be sent out to this customer by that date. That logistics company will then confirm back to us when they've done so and that kicks off another process, which is the invoice. It's end-to-end in a lot of ways.

    Pros and Cons

    • "When orders come in they go into our ERP system directly, so there is integration there."
    • "There might be some improvements they could make to the portal, but they're not anything that stops me from working."

    What other advice do I have?

    My advice would be to do it. But do not underestimate the time it will take to implement it. Just because SEEBURGER Business Integration Suite (BIS) may have a map with a customer, it's not a, "Yep, switch it on," and it will automatically link up. When I first started working with EDI I had no clue about it. People said, "Yeah, it's fine. It works like this." But I hit a lot of stumbling blocks, primarily because what you have to do to satisfy your internal requirements and regulations may not match up with other companies' requirements. We are pharmaceutical company so we have to have a lot…
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