We performed a comparison between 8x8 Contact Center and NICE CXone based on real PeerSpot user reviews.
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS).8x8 Contact Center is ranked 8th in Contact Center as a Service (CCaaS) while NICE CXone is ranked 6th in Contact Center as a Service (CCaaS). 8x8 Contact Center is rated 0.0, while NICE CXone is rated 8.2. On the other hand, the top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". 8x8 Contact Center is most compared with Five9, Genesys Cloud CX and Cisco Webex Contact Center, whereas NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and ServiceNow.
See our list of best Contact Center as a Service (CCaaS) vendors.
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