Compare Aastra Solidus eCare vs. NEC UNIVERGE UC&C Contact Center

Aastra Solidus eCare is ranked 12th in Contact Center Infrastructure while NEC UNIVERGE UC&C Contact Center which is ranked 14th in Contact Center Infrastructure. Aastra Solidus eCare is rated 0, while NEC UNIVERGE UC&C Contact Center is rated 0. On the other hand, Aastra Solidus eCare is most compared with Mitel Contact Center Solutions, whereas NEC UNIVERGE UC&C Contact Center is most compared with Cisco Contact Center Enterprise, Avaya Aura and Mitel Contact Center Solutions.
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Also Known As
Solidus eCareUNIVERGE UC&C Contact Center
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Mitel
NEC
Overview
Solidus eCare, a rich suite of seamlessly integrated Unified Communications & Collaboration and contact center applications, offers advanced features to create efficiencies and peak management in your contact center.UNIVERGE Business ConneCT, NEC's versatile all-in-one Unified Communications & Collaboration (UC&C) suite, integrates all communication streams and presents them in a single view, giving employees control over how and when to be contacted, via a choice of devices - in the office, at home and on the move. Business ConneCT includes call control, presence, voicemail, operator and directory services, as well as a comprehensive contact center.
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Sample Customers
Viking Line, Carlsberg BreweriesNippon Express, Virtua Healthcare System, Ministry of Education Province of San Juan Argentina, Taj Hotels Resorts and Palaces, Olive View-UCLA Medical Center, Minaminihon Information Processing Center, Tift Regional Medical Center, TORO National Support Network
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