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Aastra Solidus eCare vs Openscape Contact Center comparison

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Ranking
6th
out of 15 in Contact Center Infrastructure
Views
215
Comparisons
161
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 15 in Contact Center Infrastructure
Views
42
Comparisons
18
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Solidus eCare
Learn More
Mitel
Siemens
Overview
Solidus eCare, a rich suite of seamlessly integrated Unified Communications & Collaboration and contact center applications, offers advanced features to create efficiencies and peak management in your contact center.
OpenScape Contact Center Enterprise is an integrated multi-channel contact center solution featuring advanced skills-based routing for the mid-to-large contact center, with up to 1,500 active agents on a single server. Multiple OpenScape Contact Center Enterprise servers can be networked across physical or virtual sites for increased scalability to up to 7,500 active agents.
Sample Customers
Viking Line, Carlsberg Breweries
Information Not Available

Aastra Solidus eCare is ranked 6th in Contact Center Infrastructure while Openscape Contact Center is ranked 14th in Contact Center Infrastructure. Aastra Solidus eCare is rated 0.0, while Openscape Contact Center is rated 0.0. On the other hand, Aastra Solidus eCare is most compared with Mitel Contact Center Solutions, whereas Openscape Contact Center is most compared with .

See our list of best Contact Center Infrastructure vendors.

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