We compared Abnormal Security and Darktrace based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on the comparison between Abnormal Security and Darktrace, Abnormal Security offers easy setup and seamless integration with Office 365, whereas Darktrace's setup can be difficult and time-consuming. Abnormal Security specializes in catching spear phishing attacks and has AI-based spam filtering, while Darktrace focuses on detecting threats and vulnerabilities using AI-driven capabilities. Abnormal Security could improve by addressing email slip-through and finding more partnerships, whereas Darktrace could enhance its false positive reduction and simplify configuration. Pricing-wise, Abnormal Security has fair prices and excellent customer support, while Darktrace's pricing and licensing model could be more flexible and support could be improved in certain areas.
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The technical support is good and quick to resolve issues."
"Defender helps us prioritize threats across our organization."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Does a thorough job of examining email and URLs for malicious content."
"I have never encountered any stability issues with Abnormal."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"The most valuable feature is the alerts. The alerts are meaningful. The event rolls up into meaningful and actionable alerts rather than just being noise."
"We have found the product to be stable and issue-free."
"It provides a comprehensive, detailed view of network activity and whatever is happening inside it."
"The Dynamic Threat Dashboard is very nice, as it lists all of your threats and rates them, and then you can choose whether to investigate further."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"The solution is outstanding from a monitoring perspective."
"The ability to see what we have not seen before is most valuable. It is very interesting to find out the most vulnerable devices in our network."
"It's a very stable product."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The pre-sales cost calculations could be more transparent."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The company should focus on adding threats that the solution is currently unable to detect."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The pricing for academic institutions and student mailboxes is challenging."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"The biggest pain point for us is the lack of support for on-premise email systems."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"One feature I'd love to see is outbound scanning."
"I would like to have the ability to customize the auto-remediation feature."
"It takes time to go through the interface and pick up things. If it were a more straightforward interface, then it would free up time."
"I would like to see a feature where the tool ingests information from an anti-malware product that is present at the endpoint."
"There aren't so many third-party vendor platforms natively integrated with the platform."
"It would be helpful if they could recognize incidents and simplify the customer's challenge to identify what is happening."
"It's a very complex platform."
"The main portal needs improvement as it is difficult to use."
"It could build in integrations for some complementary products, but it has an assistant plugin so this is not really a big deal."
"The pricing model is a little too high and could be more flexible."
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Abnormal Security is ranked 12th in Email Security with 8 reviews while Darktrace is ranked 11th in Email Security with 65 reviews. Abnormal Security is rated 9.6, while Darktrace is rated 8.2. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Avanan and Barracuda Email Protection, whereas Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics. See our Abnormal Security vs. Darktrace report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.