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ACI Worldwide Global Payments Hub vs OpenText Operations Orchestration comparison

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Buyer's Guide
Process Automation
April 2024
Executive Summary

We performed a comparison between ACI Worldwide Global Payments Hub and OpenText Operations Orchestration based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
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768,857 professionals have used our research since 2012.
Featured Review
Prabhash Ray
Robust cloud model support and offers competitive pricing with a pay-per-use model
PM436379
It allows me to do repetitive tasks consistently.
It actually really comes down to a quicker mean time to recover. More consistent data being captured to identify what the issues are and also a... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."

More ACI Worldwide Global Payments Hub Pros →

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options.""The product is good functionality-wise. I am impressed with the tool's flexibility in customization.""It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

More OpenText Operations Orchestration Pros →

Cons
"The initial setup of medium complexity. So, there is room for improvement to make it better."

More ACI Worldwide Global Payments Hub Cons →

"The price is an area that should be addressed because the price is high.""There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues.""The tool's UI needs to be improved. It needs to have better administration features in future releases."

More OpenText Operations Orchestration Cons →

Pricing and Cost Advice
  • "I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."

    • More ACI Worldwide Global Payments Hub Pricing and Cost Advice →

  • "I do not have experience with the pricing or licensing of the product."
  • "The cost is very high compared to anything else available."

    • More OpenText Operations Orchestration Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about ACI Worldwide Global Payments Hub?
    Top Answer:This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing… more »
    What is your experience regarding pricing and costs for ACI Worldwide Glo...
    Top Answer:I would rate the pricing a two out of ten, where one is cheap, and ten is expensive.
    What needs improvement with ACI Worldwide Global Payments Hub?
    Top Answer:There is a scope for improvement in this solution's support mechanism, like the solution's SLAs for tickets and incidents. Another area of improvement is setup. It could be made easier.
    What needs improvement with Operations Orchestration?
    Top Answer:The tool's UI needs to be improved. It needs to have better administration features in future releases.
    Read all 3 answers   →
    What advice do you have for others considering Operations Orchestration?
    Top Answer:I would rate the tool a nine out of ten.
    Read all 2 answers   →
    What do you like most about Micro Focus Operations Orchestration?
    Top Answer:The product is good functionality-wise. I am impressed with the tool's flexibility in customization.
    Read all 2 answers   →
    Ranking
    23rd
    out of 66 in Process Automation
    Views
    191
    Comparisons
    106
    Reviews
    1
    Average Words per Review
    343
    Rating
    8.0
    17th
    out of 66 in Process Automation
    Views
    808
    Comparisons
    601
    Reviews
    1
    Average Words per Review
    186
    Rating
    9.0
    Comparisons
    Also Known As
    Worldwide Global Payments Hub
    Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
    Learn More
    ACI Worldwide
    OpenText
    Overview
    ACI Universal Payments for a real-time hub is a modern, flexible solution that enables you to deliver consistent, scalable, real-time banking services across a variety of payment types, channels, networks and currencies.

    OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

    With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

    Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

    • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
    • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
    • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
    • Expose REST APIs to programmatically invoke orchestration from any external source.
    • Automate difficult interfaces with RPA robots that mimic screen based human actions.
    • Follow business and operational metrics to understand the value and the health of your orchestration environment.
    • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

    Operations Orchestration offers the following components:

    Sample Customers
    Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies
    Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
    Top Industries
    No Data Available
    REVIEWERS
    Comms Service Provider21%
    Financial Services Firm14%
    Insurance Company7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company13%
    Manufacturing Company12%
    Healthcare Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business17%
    Midsize Enterprise4%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Process Automation
    April 2024
    Download Free Report
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
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    768,857 professionals have used our research since 2012.

    ACI Worldwide Global Payments Hub is ranked 23rd in Process Automation with 1 review while OpenText Operations Orchestration is ranked 17th in Process Automation with 24 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while OpenText Operations Orchestration is rated 7.8. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". ACI Worldwide Global Payments Hub is most compared with , whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, BigFix and Microsoft System Center Orchestrator.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.