Find out what your peers are saying about Bizagi, IBM, Bonitasoft and others in Process Automation.
279,610 professionals have used our research since 2012.
Find out what your peers are saying about Bizagi, IBM, Bonitasoft and others in Process Automation.
279,610 professionals have used our research since 2012.
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The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. The score is calculated as follows: The product with the highest count in each area gets the highest available score. (20 points for Reviews; 16 points for Views, Comparisons, and Followers.) Every other product gets assigned points based on its total in proportion to the #1 product in that area. For example, if a product has 80% of the number of reviews compared to the product with the most reviews then the product's score for reviews would be 20% (weighting factor) * 80% = 16. For Average Rating, the maximum score is 32 points awarded linearly based on our rating scale of 1-10. If a product has fewer than ten reviews, the point contribution for Average Rating is reduced (one-third reduction in points for products with 5-9 reviews; two-thirds reduction for products with fewer than five reviews). Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.
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Process Automation Reviews

Read top reviews of Process Automation solutions from the IT Central Station community:
Your trust is our top concern, so companies can't alter or remove reviews.
Real User
Managing Director at Couture Consulting
Mar 28 2018

What is most valuable?

The most valuable thing is actually the Analytics, which is actually a little bit not where it should be.

What needs improvement?

I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales... more»
Consultant
IT Systems Engineer Consultant at a insurance company with 1,001-5,000 employees
Mar 21 2018

What is most valuable?

It's really helped our customers learn the process. Before you go into BPM you have to document the process. Working with the different groups that are involved with the process, there was good collaboration so they understand what the... more»

How has it helped my organization?

Right now we're about eight months in, and the processes are long. They can take multiple weeks, so we haven't had a chance to go through a number of those to realize the benefits. But just word of mouth, and talking to people using it,... more»

What needs improvement?

I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution. Other than that, it's meeting our needs with what the requirements were.
Find out what your peers are saying about Bizagi, IBM, Bonitasoft and others in Process Automation.
279,610 professionals have used our research since 2012.
Real User
Lead Architect at a tech services company with 1,001-5,000 employees
Mar 20 2018

What is most valuable?

From an architecture perspective, the thing that we like about it is the ease by which our development teams could pick the tool up. That was cool. The Process Designer is good. We like how we can drag and drop and link the processes up, that... more»

How has it helped my organization?

I'm not sure that it has improved our organization, per se, but the speed to market, delivery of our processes and rules that change constantly, it helps a lot with that. Also, not having to build our own and customize it is another... more»

What needs improvement?

One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the... more»
Real User
Tech Lead at a financial services firm with 1,001-5,000 employees
Mar 20 2018

What is most valuable?

Turnaround time: It is easy to take a requirement, put it in the code, and deploy it. We have used a lot of out-of-the-box reporting on the process performance metrics. We have been able to make suggested changes to staff for this role or... more»

How has it helped my organization?

* Easy to use * Easy to develop * It is transparent to business users because it is mostly picture based modelling. * Easy for people to understand what the application is doing.

What needs improvement?

Some performance stuff around tasks and indexing. We know that there are changes coming in this space. A lot of the management stuff: It is a rather thick stack because you have to have WebSphere skills, IBM BPM skills, and an understanding... more»
CA Technologies
Consultant
Design Lead at a tech services company with 1,001-5,000 employees
May 23 2017

What is most valuable?

As a developer, the biggest time-saver was its import/export features and versioning. Using template-based process objects and code, I was able to make extremely complex changes with a great deal of success and ease across hundreds of... more»

How has it helped my organization?

I used the product to develop a process orchestration “framework” to be used in systems integrations between customer and internal ITSM applications (e.g., primarily for Change Management, CMDB, Incident Management, Problem Management, and... more»

What needs improvement?

CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing. As an example, swim lanes within a process provide an excellent means of organizing operators within a... more»
Bizagi
Consultant
IT Consultant and Adviser at Eximius Medical Admministration Solutions
Oct 07 2017

What is most valuable?

* The user interface and ease of use as compared to some of the other products I have tried. * The ability to document the entire process within the same diagram and then generate documents in Word. * The ability to publish on the web has... more»

How has it helped my organization?

* I developed a complete Project Management Framework for the company's use which has been published for policy adoption by all Project Managers. * I developed and published a procurement governance framework which is extensively used in... more»

What needs improvement?

* Previously I rated the product with 10 but now i am down grading it to 8. * The system does not work well in Windows 8 (Full version) on tablet PCs. I had raised this issue and was told that it will not display the diagrams effectively due... more»
Real User
IT Engineer at a tech company with 1,001-5,000 employees
Oct 13 2016

What is most valuable?

The automation, hands down. That's the future of our company and the direction we're going in. We are trying to automate as many of the processes as possible, so instead of taking two weeks to deploy a server it takes 15 minutes. We started... more»

How has it helped my organization?

It's cost effective. The time you get the applications up and running generates more revenue for the company sooner. Also personnel, it doesn't require as many people to be involved. Of course, money is number one within the company. But yet,... more»

What needs improvement?

I'm not quite sure, because the toolsets that are introduced out of the box are very helpful. Once you get that learning curve, when it clicks, it's kind of like a game to me. Once you have the personnel who can really get into it and really... more»
Reseller
Senior Solutions Consultant at a tech services company with 51-200 employees
Apr 18 2018

What is most valuable?

As a workflow automation solution, being able to route, approve and manage content is one of the few areas in SharePoint where there is a true ROI. Provides the ability to automate SharePoint processes (building sites, lists, updating... more»

How has it helped my organization?

In some instances, workflows I’ve built for customers have transformed the business, saving significant time and costs compared to manual, legacy processes. In several instances the savings have been enough to provide the ROI for SharePoint... more»

What needs improvement?

* Built-in reporting on-prem is limited and clunky at best. * Integration can be fairly technical, and often business rules inhibit product capabilities or force a developer to consider alternate methods for integration. * Hawkeye is emerging... more»
Consultant
Associate Director at a tech services company with 1,001-5,000 employees
Mar 18 2018

What is most valuable?

I think it is the user interface and the ease of developing the workflow for an application. It has a lot of gadgets to just plug and play, and that cuts down your development time quite a bit.

How has it helped my organization?

It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.

What needs improvement?

The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a... more»
Consultant
Enterprise Architect at a tech consulting company with self employed
Mar 23 2018

What do you think of IBM BPM?

Since the blue-washing of Lombardi, IBM has introduced three variations on the core BPM product in order to provide different entry level costs to customers based on the how they intend to use the product suite. These levels are defined as Express Edition Standard Edition Advanced Edition Broadly speaking Express and Standard differ in how the customer is allowed to use the technology where Advanced edition differs in that it allows customers to use WebSphere Process Server (WPS) capabilities which have now been integrated into the technology suite (this includes Integration Designer which is the new WebSphere design too and also Business Spaces) Update: IBM is introducing additional changes to BPM Advanced edition that will result in a further divergence...
Real User
Chief Innovation Officer at Habib Bank Ltd.
Mar 21 2018

What is most valuable?

There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really... more»

How has it helped my organization?

In terms of the process automation and the workflow improvement, although, as I said earlier, we did not re-engineer the process, just the fact that there are lots of times when there is back-and-forth between the branch staff and the back... more»

What needs improvement?

At this point, we're still going through the process of exploring the features that we have. I think we're far from the stage where we can talk about new features.
Real User
Manager of Architecture/Design with 51-200 employees
Mar 28 2017

What is most valuable?

Software development, right from start, was custom and tailor-made. The most changing parts of these software products are the interfaces to the internal and external worlds; interfaces to other third-party software products, databases, file... more»

How has it helped my organization?

I worked on an application integration project with MS BizTalk 2002 with the Pennsylvania Department of Corrections at Camp Hill , Pennsylvania, USA, using File and FTP adapters. I worked with Cargus Systems at Lancaster, Pennsylvania, on... more»

What needs improvement?

Development is simple. I wish overall implementation and debugging were made simpler.
Bizagi
Consultant
Founder/Principal at a tech services company with 51-200 employees
Mar 22 2018

What is most valuable?

Bizagi offers phenomenal ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving... more»

How has it helped my organization?

We work with clients in a variety of domains that are highly regulated or have strict compliance requirements - such as Healthcare, Financial Services, Government, Oil and Gas and Manufacturing. In common with all of these, the ease of use... more»

What needs improvement?

Version 10.7 lacked capabilities for complex case control, but this feature has been included in the newly released v11 of the product. For very large projects and deployments, the automated "One Click" deployment wizard can sometimes take a... more»
Real User
Application Manager at a financial services firm with 10,001+ employees
Mar 22 2018

What is most valuable?

Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using.

How has it helped my organization?

It has brought huge benefits to our organization. In the past, we had some automated processes which were hard to implement along with all the business processes that went with it. We have been able to marry these two things, automating and... more»

What needs improvement?

We are still discovering the potential of the solution, so we are not at this stage yet. There is a lot still to discover and implement. Maybe in a couple of months or next year, we will be able to see what exactly our needs are. Maybe it... more»
Real User
Principal Business Process Analyst at a non-tech company with 1,001-5,000 employees
Jul 18 2017

What is most valuable?

Two things are valuable: * The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions,... more»

How has it helped my organization?

It enabled the development of a new safety critical equipment testing database and the integration of this with the inventory management system and the asset management system. As more systems are integrated, this solution enables a spider... more»

What needs improvement?

The product has developed considerably since I have used it. At that time, the use of system integration alongside the business process orchestration was cutting edge. Now, there are many more mature offerings including IBM BPM. I believe... more»
Consultant
Consultant at a tech services company with 1,001-5,000 employees
Mar 25 2018

What is most valuable?

The UI-based workflow, where a lot of human interactions are involved.

How has it helped my organization?

It has been used in multiple LOBs and a lot of benefits have been identified. There is a good return on investment, because some of them were using paper-based processing, and introducing BPM has actually improved the time involved. Regarding... more»

What needs improvement?

It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there... more»
Real User
Application Developer at a financial services firm with 10,001+ employees
Oct 03 2017

What is most valuable?

Ajax services are most important to me, but currently we've moved them more into status closed. This is because we are using the HL7 version of iBPM. Thus, the one thing that I love about them is that they make it easier to integrate with... more»

How has it helped my organization?

It's ability to hand over processes. There are stages of the process from one user to another, and also the ability of keeping a session. Because I'm in a financial institution, where you are originating an account for a customer and could... more»

What needs improvement?

When you have to integrate files for enterprise applications. We call them ESIs. This requires a lot of work, because you have to first create the EF file and integration designer, which takes quite some time, before you can be able to... more»
Real User
Integration Engineer at a financial services firm with 1,001-5,000 employees
Apr 01 2018

What do you think of IBM BPM?

Primary Use Case As a bank, any business processes which run on it: A treasury application A lost and stolen credit card application New accounts, etc. There are many use cases that are now administrated through one BPM processor. It has performed pretty well. One of the concerns, which is a question of our processes more than the product, we like to do a monthly release cycle and that is not fast enough for some people. Therefore, we have created a separate BPM that we call our DevOps box, which allows them to update it anytime they want. This is in production. We use it as a combination of machine processes and human processes. There is a workflow, then somebody kicks it off and enters the data. Some decisions are made automatically, and other decisions are made by human...
Real User
Sr Systems Engineer at a tech services company with 1,001-5,000 employees
Mar 22 2018

What is most valuable?

I don't know. Our team doesn't actually use the product. We install it, configure it, set it up.

What needs improvement?

I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database,... more»
Bizagi
Real User
Director de Desarrollo with 1,001-5,000 employees
Jul 21 2017

What is most valuable?

You can model and automate processes really fast. Most of the interface are very intuitive. Your team can work on it having basic training about databases and BPM modeling. The integration capabilities are useful, but identifying errors in... more»

How has it helped my organization?

We have some processes which were being executed using Office and other tools. After implementing Bizagi, there are measures of processes and we can improve the execution. In most of the scenarios, we enhance the traceability of the... more»

What needs improvement?

They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation. Now, we are migrating from 10 to 11 and we have issues on some features.
Find out what your peers are saying about Bizagi, IBM, Bonitasoft and others in Process Automation.
279,610 professionals have used our research since 2012.
3,751

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TOP 5POPULAR
Enterprise Architect
Paul has over 20 years of commercial experience in the IT industry having working in all areas of IT including both technical and non-technical roles. He is currently consulting in the Enterprise Architecture space and particularly in Mobile Application Design, Business Process and Business... more>>
946

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Founder/Principal
Neil Simpson is the founder and principal consultant of InnoVelocity, the leading US implementation partner for Bizagi, with a 10-year track record helping customers large and small achieve outstanding results with BPM, Case Management and Digital Transformation. Our nationwide team of 8... more>>
4,811

3
TOP 5POPULAR
IT Consultant and Adviser
With 35 years experience in IT ranging from programming to architecture designs and vast experience in IT Management my goals are to research, innovate and implement: (1) IT practices (2) Business System Solutions (3) Methodologies (4) Business Processes. Specialties: (1) Business... more>>
86
Associate Director
Senior Engagement Lead/Program manager with experience in IT, Business Technology Operations and compliance in HealthCare/financial/banking/Media & Entertainment sectors with a track record of over 15 years. Executive with proven track record in strategic planning and leveraging PMO to... more>>
4
IBM BPM Senior Developer - Lead Consulant
Over 10 years IT experience of which 8 years on large scale IBM Websphere technologies , specialising on Websphere MQ, IIB, WAS , Websphere MQFTE ,BPM ,ODM ,ECM and SOA implementation based projects with expertise on design, development and admin of solutions using eclipse based tools like RAD ,... more>>
667
Business Intelligence Analyst & Developer
Commitment. Communication. Competence. Initiative. Focus. Responsibility. Resourceful. Vision. Passionately curious.
4,056
POPULAR
Founder and developer of online sales site www.tbeznyss.com Active member of the ATLAS Association website administrator http://www.atlas-association.com and event organizer RDV Leaders - http://www.atlas-association.com/index.php/tools/ cms/137
1,578
POPULAR
Solution Architect / Senior Consultant
In early 2001, I graduated high school, specialized in computers/office machines, and started working as a computer technician for Elkjøp Norge in Kristiansand. Shortly after, I was hired into Enitsør, a telecom company developing fiber broadband products, to administer their servers and network.... more>>
608
Co-Founder & Senior Consultant, IT
Senior level information technology and management experience. Industry background spans technology, financial, government plus healthcare, and includes Fortune 500 global companies. Extensive knowledge working with board members and business executives at all levels, managing large and complex... more>>
1,148
Network Engineer
Network and Systems Engineer, with wide experience of networks, systems, applications - and integrating them. CCIE (R&S), CCDP, CISSP, RHCE, HP MASE and Check Point CCSE certified. Specialties: Network and system management, ScienceLogic, RedHat Linux, NNMi, OpenView, Routing and switching
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Project Manager
Professional Goal: Work as BPM professional - Business Process Management I am graduated in business administration with experience in large multinational company in IT and process management, fluent English spoken and written, international experience with study abroad. I work a few years... more>>

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