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Most Helpful Review
Christian Gruetzner
High availability enables us to run two instances so there is no downtime when we do maintenance
It's helped us to dive into the cloud very fast. We didn't have to change any automations which we already had. We didn't have to change any... Read more »
Pieter Sadie
A stable and scalable backup solution with superior image restoring capabilities
It has saved us from certain financial ruin after important servers containing financial data were stolen during a robbery. We were able to restore... Read more »
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The FlexClones make all the management easier for us.""NetApp's XCP Migration Tool... was pretty awesome. It replicated the data faster than any other tool that I've seen. That was a big help.""NetApp's Cloud Manager automation capabilities are very good because it's REST-API-driven, so we can completely automate everything. It has a good overview if you want to just have a look into your environment as well.""Another feature which gets a lot of attention in our environment is the File Services Solutions in the cloud, because it's a completely, fully-managed service. We don't have to take care of any updates, upgrades, or configurations.""Unified Manager, System Manager, and Cloud Manager are all GUI-based. It's easy for somebody who has not been exposed to this for years to pick it up and work with it.""We use the mirroring to mirror our volumes to our DR location. We also create snapshots for backups. Snapshots will create a specified snapshot to be able to do a DR test without disrupting our standard mirrors. That means we can create a point-in-time snapshot, then use the ability of FlexClones to make a writeable volume to test with, and then blow it away after the DR test.""We're using snapshots as well and it's a pretty useful feature. That is one of the main NetApp benefits. Knowing how to use snapshots in the on-prem environment, using snapshots on the cloud solution was natural for us.""The solution’s Snapshot copies and thin clones in terms of operational recovery are good. Snapshot copies are pretty much the write-in time data backups. Obviously, critical data is snapshotted a lot more frequently, and even clients and end users find it easier to restore whatever they need if it's file-based, statical, etc."

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"The most valuable feature is its consistency.""It actually does its job very well and has interesting capabilities, but it has the most awful interface.""This is a full software so deployment time is very quick.""The web-based interface makes it easy to use.""One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device.""The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware.""It's always stable. It's very good, useful, and user-friendly.""The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."

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"The solution is very stable.""It does not slow down your computer or use a lot of resources as it works.""Technical support handled all our issues quickly and effectively.""It seems reliable and easy to use.""The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

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Cons
"The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that...""Scale-up and scale-out could be improved. It would be interesting to have multiple HA pairs on one cluster, for example, or to increase the single instances more, from a performance perspective. It would be good to get more performance out of a single HA pair.""One difficulty is that it has no SAP HANA certification. The asset performance restrictions create challenges with the infrastructure underneath: The disks and stuff like that often have lower latencies than SAP HANA itself has to have.""Some of the licensing is a little kludgy. We just created an HA environment in Azure and their licensing for SVMs per node is a little kludgy. They're working on it right now.""The DR has room for improvement. For example, we now have NetApp in Western Europe and we would like to back up the information to another region. It's impossible. We need to bring up an additional NetApp in that other region and create a Cloud Manager automation to copy the data... I would prefer it to be a more integrated solution like it was in the NetApp solution about a year ago. I would like to see something like AltaVault but in the cloud.""How it handles erasure coding. I feel it the improvement should be there. Basically, it should be seamless. You don't want to have an underlying hardware issue or something, then suddenly there's no reads or writes. Luckily, it's at a replication site, so our main production site is still working and writing to it. But, the replication site has stopped right now while we try to bring that node back. Since we implemented in bare-metal, not in appliance, we had to go back to the original vendor. They didn't send it in time, and we had a hardware memory issue. Then, we had a hard disk issue, which brought the node down physically.""We have used technical support. As long as they don't call me at four o'clock in the morning to tell me that a drive failed and they are sending me another one, I like it. They have a tendency to do that.""Multipathing for iSCSI LUNs is difficult to deal with from the client-side and I'd love to see a single entry point that can be moved around within the cluster to simplify the client configuration."

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"This is not a feature-rich solution.""The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult.""No technical support and minimal documentation.""When an error occurs, the information is not always easy to understand and these messages should be made more clear.""For smaller companies it's a little more challenging to maintain.""In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule.""I would like to have more hardware space. It would make it better. I would like to have two more terabytes.""When I first started using Acronis, I found it a little bit confusing when it came to the configuration."

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"In the next release I would like to see an improvement in the auto failover option.""They do not yet have USB recovery but they are adding it in coming releases.""The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

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Pricing and Cost Advice
"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage...""The standard pricing is online. Pricing depends. If you're using the PayGo model, then it's just the normal costs on the Microsoft page. If you're using Bring Your Own License, which is what we're doing, then you get with your sales contact at NetApp and start figuring out what price is the best, in the end, for your company.""In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer.""Cloud is cloud. It's still expensive. Any good solution comes with a price tag. That's where we are looking to see how well we can manage our data in the cloud by trying to optimize the costs.""I know the licensing is a bit on the high-end. That's when we had to downsize our MetroCluster disks and just migrate to disks that were half used. We migrated into those just to reduce maintenance costs.""Cost is a big factor, because a lot of companies can't afford enterprise grade equipment all the time. They skimp where they can. I would recommend that they improve the cost.""Our licensing costs are folded into the hardware purchases and I have never differentiated between the two.""For NetApp it's about $20,000 for a single node and $30,000 for the HA."

More NetApp Cloud Volumes ONTAP Pricing and Cost Advice »

"Our licensing fees are on a yearly basis.""The pricing is comparable to the newest solution available on the market, Altaro.""The cost of updates is less than $100 USD yearly.""It is very cost-effective for the SMB segment, especially for start-ups and smaller environments. It is cost-effective for on-premises and on-cloud deployments in such environments.""This is an affordable product and fits within our customers' budgets.""Licensing fees are billed annually and there are no extra charges."

More Acronis Backup Pricing and Cost Advice »

"We pay 9,000 dollars per year for our license.""The pricing is between $120 and $150 per year."

More Carbonite Server Pricing and Cost Advice »

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Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Top Answer: Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and… more »
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What do you like most about Acronis Backup?
Top Answer: It actually does its job very well and has interesting capabilities, but it has the most awful interface.
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What needs improvement with Acronis Backup?
Top Answer: I'll be completely honest, it's a very annoying product. The whole product structure is confusing. You can actually get… more »
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Also Known As
ONTAP Cloud, CVO, NetApp CVOAcronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 AdvancedCarbonite Recover Backup
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NetApp
Acronis
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Overview

The leading enterprise-grade storage management solution, delivers secure, proven storage management services and supports up to a capacity of 368TB. Software service supports various use cases, such as: File shares and block-level storage serving NAS (NFS, SMB / CIFS) and SAN (iSCSI) Disaster Recovery, Backup, and Archive DevOps Databases (SQL, Oracle, NoSQL) Cloud Volumes ONTAP is offered in a standard single-node configuration or in a High Availability (HA) configuration.

Acronis Backup 12.5 is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices. With enhanced backup validation and blockchain-based authentication of your backups with Acronis Notary, Acronis Backup 12.5 is the most reliable backup solution on the market today. 

Available in Standard and Advanced editions, Acronis Backup 12.5 protects data on 21 platforms. With active protection from ransomware, 15-second Recovery Time Objectives (RTOs), and backups that are two times faster than the closest competitor, it is easiest to-use, fastest, most secure and complete backup solution available today.

 Acronis Backup simplifies the management of data protection and reduces IT manual efforts with innovative features that automate data protection. These features include a zero-installation, unified touch-friendly web-based console to manage backup and recovery of all workloads and data, agentless and agent-based backups; and flexible granular, bare-metal, and dissimilar hardware recovery options.

https://www.acronis.com/en-us/business/backup/

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

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Sample Customers
Rohit, AdvacnedMD, D2L, Trinity Mirror, Eidos Media, WireStorm, Cordant Group, JFK Medical Center, ALD Automotive, Healthix, City of Baton Rouge, ON SemiconductorKings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda INLINE Commercial Construction, Hamilton County
Top Industries
REVIEWERS
Healthcare Company26%
Energy/Utilities Company10%
Computer Software Company10%
Comms Service Provider10%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider20%
Manufacturing Company10%
Media Company7%
REVIEWERS
Government10%
Non Profit10%
Manufacturing Company10%
Media Company7%
VISITORS READING REVIEWS
Comms Service Provider30%
Computer Software Company24%
Media Company5%
Construction Company4%
VISITORS READING REVIEWS
Comms Service Provider20%
Computer Software Company20%
Manufacturing Company8%
Non Profit8%
Company Size
REVIEWERS
Small Business7%
Midsize Enterprise13%
Large Enterprise80%
VISITORS READING REVIEWS
Small Business7%
Midsize Enterprise15%
Large Enterprise78%
REVIEWERS
Small Business46%
Midsize Enterprise24%
Large Enterprise30%
No Data Available
Free Report: Acronis Backup vs. Carbonite Server
Find out what your peers are saying about Acronis Backup vs. Carbonite Server and other solutions. Updated: January 2021.
Download now
456,495 professionals have used our research since 2012.

Acronis Backup is ranked 15th in Backup and Recovery Software with 14 reviews while Carbonite Server is ranked 32nd in Backup and Recovery Software with 3 reviews. Acronis Backup is rated 7.8, while Carbonite Server is rated 8.6. The top reviewer of Acronis Backup writes "A stable and scalable backup solution with superior image restoring capabilities". On the other hand, the top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". Acronis Backup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Veeam Backup for Office 365, Commvault and Veritas System Recovery, whereas Carbonite Server is most compared with Veeam Backup for Office 365, Veeam Backup & Replication, Zerto, Azure Backup and AvePoint Cloud Backup. See our Acronis Backup vs. Carbonite Server report.

See our list of best Backup and Recovery Software vendors and best Cloud Backup vendors.

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