Acronis Cyber Protect vs Infrascale Backup & Disaster Recovery comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Acronis Cyber Protect and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Acronis Backup is the data recovery and restoration details.""The solution is stable and reliable.""The performance has been fine so far.""The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware.""It's always stable. It's very good, useful, and user-friendly.""Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR).""Acronis has a very rich functionality.""In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution."

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"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.""Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.""For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale.""The initial setup was straightforward and we received support from the manufacturer.""Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go.""The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal.""The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

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Cons
"The solution could use a single sign-on integration that can default to the admin dashboard. Right now, it's only username and password. If you had had an additional two-factor authentication, this would be beneficial for me.""The pricing could be improved.""Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing.""Acronis Backup isn't scalable at all.""The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker.""If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive...""They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement.""The solution's reporting feature could be better."

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"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker.""Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.""I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.""I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup.""The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.""One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered.""There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

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Pricing and Cost Advice
  • "Doing what this is capable of doing, the cost of it is in line."
  • "Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."
  • "I would say that at the pricepoint that it's at, it's definitely worth the money."
  • "It has already paid off itself in the first few months that we implemented it."
  • "When it comes to elements like cost, I think it is the only backup solution which has perpetual licenses, whereby you buy the license once and for all."
  • "​I like the pricing​, and that it is easy to use and has performed well. ​"
  • "Our licensing fees are on a yearly basis."
  • "The pricing is comparable to the newest solution available on the market, Altaro."
  • More Acronis Cyber Protect Pricing and Cost Advice →

  • "Our licensing fees are billed every four months."
  • "You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
  • "The licensing is based on how much data you have plus what appliances you need."
  • "The pricing is fair, and they are interested in working with MSPs as part of their market."
  • "The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
  • "It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
  • "Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
  • "Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
  • More Infrascale Backup & Disaster Recovery Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four… more »
    Top Answer:Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment is… more »
    Top Answer:One of its most valuable aspects is its user-friendly interface.
    Top Answer:The initial setup was straightforward and we received support from the manufacturer.
    Top Answer:The licensing for Infrascale Backup & Disaster Recovery is monthly.
    Top Answer:I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.
    Ranking
    10th
    out of 133 in Backup and Recovery
    Views
    11,730
    Comparisons
    9,829
    Reviews
    21
    Average Words per Review
    474
    Rating
    8.2
    38th
    out of 133 in Backup and Recovery
    Views
    517
    Comparisons
    347
    Reviews
    1
    Average Words per Review
    167
    Rating
    9.0
    Comparisons
    Also Known As
    Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
    Infrascale Platform
    Learn More
    Overview
    Acronis Cyber Protect offers a revolutionary approach to cyber protection by integrating data protection with cybersecurity. This integrated method eliminates complexity challenges, delivers better protection against today’s threats, and maximizes efficiency by saving time and money. With its full-stack antimalware protection and comprehensive endpoint management, Acronis Cyber Protect combats advanced cyberattacks with a unique integration of protection technologies while simplifying daily IT operations, endpoint deployments and management, and reporting. Now you can manage all cyber protection aspects from a single pane of glass.

    Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

    SaaS BACKUP

    Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

    ENDPOINT BACKUP

    Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

    SERVER BACKUP AND DISASTER RECOVERY

    Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

    Sample Customers
    Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
    MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
    Top Industries
    REVIEWERS
    Non Profit10%
    Computer Software Company10%
    Manufacturing Company10%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider11%
    Manufacturing Company8%
    Construction Company5%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Comms Service Provider8%
    Real Estate/Law Firm8%
    Company Size
    REVIEWERS
    Small Business62%
    Midsize Enterprise16%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise15%
    Large Enterprise51%
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise12%
    Large Enterprise52%
    Buyer's Guide
    Backup and Recovery
    April 2024
    Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Infrascale Backup & Disaster Recovery is ranked 38th in Backup and Recovery with 11 reviews. Acronis Cyber Protect is rated 8.2, while Infrascale Backup & Disaster Recovery is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Commvault Cloud and Datto Cloud Continuity.

    See our list of best Backup and Recovery vendors and best Cloud Backup vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.