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Compare HCL Digital Commerce vs. Salesforce Commerce Cloud

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Featured Review
Find out what your peers are saying about SAP, Salesforce, Adobe and others in eCommerce Platforms. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable solution is that it allows you to adapt it according to the customer's needs."

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"There is a good community of developers for the platform.""It has a customizable checkout experience, customizable homepage, everything can be customized.""The filters are very useful, and easy to customize. it's very easy to operate.""I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good.""Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience.""The implementation team can customise the implementation to customer needs."

More Salesforce Commerce Cloud Pros »

Cons
"The product catalog is an area that needs improvement."

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"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit.""It is similar to ATG, but some features can be exchanged between the 2.""The solution is expensive.""There is always room for improvement with any solution.""The community is very closed source. If you don't buy it, you won't be able to learn it.""There is space to have better communication with other kinds of platforms."

More Salesforce Commerce Cloud Cons »

Pricing and Cost Advice
"For our companies and our users, the price is quite high."

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"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable.""There are no significant upfront license costs.""The licensing works on a per-user basis."

More Salesforce Commerce Cloud Pricing and Cost Advice »

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Questions from the Community
Top Answer: The most valuable solution is that it allows you to adapt it according to the customer's needs.
Top Answer: For our companies and our users, the price is quite high. They are looking for other solutions.
Top Answer: The product catalog is an area that needs improvement. It is forcing us to look and test other solutions. For example, when the customer has already implemented SAP and they want to get more from the… more »
Top Answer: I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good.
Top Answer: The price is a little bit too high, however, you pay for what you get.
Top Answer: What I don't like is the price. The solution is expensive. Once you get into the Salesforce universe, it's very difficult to get out. It's very difficult to connect with other platforms. I find that… more »
Ranking
13th
out of 49 in eCommerce Platforms
Views
658
Comparisons
452
Reviews
0
Average Words per Review
369
Rating
N/A
2nd
out of 49 in eCommerce Platforms
Views
2,684
Comparisons
1,931
Reviews
6
Average Words per Review
1,135
Rating
8.0
Comparisons
Also Known As
IBM Digital Commerce, IBM WebSphere Commerce
Demandware
Learn More
Overview
IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

Demandware Commerce delivers the speed, agility, innovation and superior economics required to master the new retail reality of constant and unpredictable change. Our enterprise retail solution is powered by a central cloud platform to drive consumer engagement across all devices, channels and geographies. Our cloud platform is open and extensible, and provides retailers with the enterprise scale required for complex operations. It includes a flexible retail data model with core commerce functions that remain consistent across user applications and channel delivery. It also includes a platform API that allows unique development without disrupting the flow of Demandware's continuous updates. Demandware Commerce enables both business and technical users within a retail organization to work with intuitive commerce applications. Leveraging omni-channel merchandising and marketing functionality, retailers can develop unique capabilities and create engaging shopping experiences that differentiate their brand and convert consumers to buyers. Unique consumer experiences and business logic are stored centrally and can be quickly deployed across the retail enterprise through the commerce accelerator, a combination of reference applications, Open Commerce APIs and LINK integrations. With this combination, Demandware Commerce removes the barriers and complexities of traditional licensed and hosted software, and allows retailers to execute the strategic business initiatives that drive growth.

Offer
Learn more about HCL Digital Commerce
Learn more about Salesforce Commerce Cloud
Sample Customers
CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider23%
Energy/Utilities Company7%
Media Company6%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider13%
Energy/Utilities Company7%
Manufacturing Company6%
Company Size
No Data Available
REVIEWERS
Small Business40%
Midsize Enterprise20%
Large Enterprise40%
Find out what your peers are saying about SAP, Salesforce, Adobe and others in eCommerce Platforms. Updated: November 2021.
552,695 professionals have used our research since 2012.

HCL Digital Commerce is ranked 13th in eCommerce Platforms with 1 review while Salesforce Commerce Cloud is ranked 2nd in eCommerce Platforms with 6 reviews. HCL Digital Commerce is rated 0.0, while Salesforce Commerce Cloud is rated 8.0. The top reviewer of HCL Digital Commerce writes "Adaptable, stable with good support, but the integration needs improvement". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". HCL Digital Commerce is most compared with Magento, SAP Hybris Commerce, Shopify and Oracle ATG, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, CloudCraze Commerce, Magento, Oracle ATG and Oracle Commerce Cloud.

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