We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"There is a good community of developers for the platform."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"The filters are very useful, and easy to customize. it's very easy to operate."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"The implementation team can customise the implementation to customer needs."
"The product catalog is an area that needs improvement."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"It is similar to ATG, but some features can be exchanged between the 2."
"The solution is expensive."
"There is always room for improvement with any solution."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"There is space to have better communication with other kinds of platforms."
"For our companies and our users, the price is quite high."
"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."
"There are no significant upfront license costs."
"The licensing works on a per-user basis."
Demandware Commerce delivers the speed, agility, innovation and superior economics required to master the new retail reality of constant and unpredictable change. Our enterprise retail solution is powered by a central cloud platform to drive consumer engagement across all devices, channels and geographies. Our cloud platform is open and extensible, and provides retailers with the enterprise scale required for complex operations. It includes a flexible retail data model with core commerce functions that remain consistent across user applications and channel delivery. It also includes a platform API that allows unique development without disrupting the flow of Demandware's continuous updates. Demandware Commerce enables both business and technical users within a retail organization to work with intuitive commerce applications. Leveraging omni-channel merchandising and marketing functionality, retailers can develop unique capabilities and create engaging shopping experiences that differentiate their brand and convert consumers to buyers. Unique consumer experiences and business logic are stored centrally and can be quickly deployed across the retail enterprise through the commerce accelerator, a combination of reference applications, Open Commerce APIs and LINK integrations. With this combination, Demandware Commerce removes the barriers and complexities of traditional licensed and hosted software, and allows retailers to execute the strategic business initiatives that drive growth.
HCL Digital Commerce is ranked 13th in eCommerce Platforms with 1 review while Salesforce Commerce Cloud is ranked 2nd in eCommerce Platforms with 6 reviews. HCL Digital Commerce is rated 0.0, while Salesforce Commerce Cloud is rated 8.0. The top reviewer of HCL Digital Commerce writes "Adaptable, stable with good support, but the integration needs improvement". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". HCL Digital Commerce is most compared with Magento, SAP Hybris Commerce, Shopify and Oracle ATG, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, CloudCraze Commerce, Magento, Oracle ATG and Oracle Commerce Cloud.
See our list of best eCommerce Platforms vendors.
We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.