We performed a comparison between HCL Digital Commerce and SAP Hybris Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable solution is that it allows you to adapt it according to the customer's needs."
"Has all the modules needed for an order management solution."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"Hybris offers a platform designed for speed."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"The tool has good performance."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"The user interface can be customized."
"The tool supports multiple currencies."
"Lacks option to purchase individual modules."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The product catalog is an area that needs improvement."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"A public cloud solution of this software would open great possibilities."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"The support team should improve the response time."
"Hybris is not currently using microservices."
"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 5 reviews while SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews. HCL Digital Commerce is rated 8.6, while SAP Hybris Commerce is rated 8.0. The top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". On the other hand, the top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". HCL Digital Commerce is most compared with Salesforce Commerce Cloud, Adobe Commerce, Bigcommerce, Oracle ATG and Shopify, whereas SAP Hybris Commerce is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and Oracle Commerce Cloud. See our HCL Digital Commerce vs. SAP Hybris Commerce report.
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