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Aisera AI Service Desk vs LiveChat comparison

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Aisera AI Service Desk

60 views|46 comparisons
LiveChat Logo

LiveChat

Read 6 LiveChat reviews
144 views|118 comparisons
100% willing to recommend
Buyer's Guide
IT Service Management (ITSM)
April 2024
Executive Summary

We performed a comparison between Aisera AI Service Desk and LiveChat based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM).
To learn more, read our detailed IT Service Management (ITSM) Report (Updated: April 2024).
Download the complete report
768,740 professionals have used our research since 2012.
Featured Review
Use Aisera AI Service Desk?
Anonymous User
We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.
Every company searches for ways to have authentic conversations with there clients, especially those prompted by the client. Also, people don’t... Read more →
Ranking
46th
out of 49 in IT Service Management (ITSM)
Views
60
Comparisons
46
Reviews
0
Average Words per Review
0
Rating
N/A
35th
out of 49 in IT Service Management (ITSM)
Views
144
Comparisons
118
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
IT Service Management (ITSM)
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.
Comparisons
Also Known As
chat.io
Learn More
Aisera
LiveChat
Overview

More and more organizations are successfully turning to AI to solve business challenges and create value. Now, Aisera is automating the resolution of service issues to deliver a scalable, personalized, proactive and secure AI Service Experience across enterprise domains. The world’s first AI Service Management (AISM) solution transforms service-oriented groups like IT, HR, facilities, sales, customer service, and operations. Aisera empowers organizations with business uptime, improved productivity, cost reduction, and a consumer-like self-service experience for both employees and customers.

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Sample Customers
8x8, McAfee, Autodesk
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Top Industries
VISITORS READING REVIEWS
Manufacturing Company14%
Computer Software Company14%
Financial Services Firm13%
Healthcare Company13%
VISITORS READING REVIEWS
Computer Software Company13%
Manufacturing Company13%
Outsourcing Company9%
Financial Services Firm9%
Company Size
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise10%
Large Enterprise79%
REVIEWERS
Small Business88%
Midsize Enterprise13%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise12%
Large Enterprise64%
Buyer's Guide
IT Service Management (ITSM)
April 2024
Download Free Report
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
DOWNLOAD NOW
768,740 professionals have used our research since 2012.

Aisera AI Service Desk is ranked 46th in IT Service Management (ITSM) while LiveChat is ranked 35th in IT Service Management (ITSM). Aisera AI Service Desk is rated 0.0, while LiveChat is rated 9.8. On the other hand, the top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". Aisera AI Service Desk is most compared with Moveworks, whereas LiveChat is most compared with .

See our list of best IT Service Management (ITSM) vendors.

We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.