We performed a comparison between Akamai Secure Internet Access Enterprise and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The best feature of Akamai SPS Threat Avert is that it's very user-friendly compared to other technologies."
"Using this solution has meant that we've needed to make fewer firewall changes."
"It has improved our organization from a security posture perspective. We feel more confident now knowing that we can block phishing attempts or any type of malware that is DNS-related. This is a very nice feature that provides peace of mind."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data."
"The customer experience is very good, and the product improves security posture."
"I haven't found any issues related to latency or any other issue."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Akamai SPS Threat Avert's pricing could be improved because it's a very expensive enterprise solution."
"I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."
"We would like them to add more features to Cisco Umbrella."
"If the security issues are taken care of it would be better."
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Akamai Secure Internet Access Enterprise is ranked 26th in Secure Web Gateways (SWG) with 1 review while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Akamai Secure Internet Access Enterprise is rated 9.0, while Cisco Umbrella is rated 8.8. The top reviewer of Akamai Secure Internet Access Enterprise writes "A user-friendly security SaaS provider with an easy setup". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Akamai Secure Internet Access Enterprise is most compared with Zscaler Internet Access, Infoblox Advanced DNS Protection, Palo Alto Networks DNS Security, Forcepoint Secure Web Gateway and F5 BIG-IP DNS, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
See our list of best Secure Web Gateways (SWG) vendors and best Domain Name System (DNS) Security vendors.
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