Cisco Umbrella Reviews

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DirITSupp876
Real User
Director of IT Support at a marketing services firm with 501-1,000 employees
May 31 2017

What is most valuable?

We needed the product to enable a whitelist-only browsing mode for certain computers for a client. After that was implemented, I was able to configure a virtual appliance to... more»

How has it helped my organization?

There was a positive effect on productivity because we could track and confront the users that were frequently using social media or streaming video during the work day. They... more»

What needs improvement?

I would like to have the ability to prevent certain sites/data from showing on the reports. I have had this feature request open for a couple of years. It would be useful to have... more»

Which other solutions did I evaluate??

No
Marcus Simpson
Consultant
IT Consultant & MSP Account Manager at a tech company with 51-200 employees
Mar 22 2017

What is most valuable?

It has the ability to block malware threats in the cloud and control web content access from inside or outside the office.

How has it helped my organization?

It has significantly reduced the threat of virus/malware infections, CryptoLocker infections and has made our client’s networks more secure.

What needs improvement?

Improvement could be made in the area of detailed reporting analytics broken down by client name for individual custom reporting.

Which other solutions did I evaluate??

We have used Websense, Barracuda and iPrism in the past. The flexibility of OpenDNS supporting a high-performance cloud infrastructure and not... more»

What other advice do I have??

Try it before you buy it, to test it out. Test the content filtering categories.
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Joe London
Real User
Network Manager at a K-12 educational company or school with 201-500 employees
Apr 26 2018

What is most valuable?

* My favorite feature is the command and control callback blocking. It provides protection from crypto attacks by blocking the connection back to the attacker's server giving an... more»

How has it helped my organization?

The reports have given us insight into what the Internet is being used for at all three campuses. They provide insight into internet usage and information helpful in creating QoS... more»

What needs improvement?

If the virtual appliances could also gather traffic bandwidth reports, that would be great.

What other advice do I have??

Cisco Umbrella's interface is easy to use and the visibility of user activity is extremely useful.
BrandonBaker
User
Lead Enterprise Security Architect at a healthcare company with 1,001-5,000 employees
Jul 01 2018

What do you think of Cisco Umbrella?

Primary Use Case: We are in trial mode and use it for a distributed national environment. It provides category and security coverage for endpoints regardless of their location. As a mobile-first workforce, Umbrella always provides DNS-based security, even if endpoints roam in unfriendly waters.  • Improvements to My Organization: It provides centralized, device-agnostic management of the Internet experience. It has the ability to quickly block new threats.  • Valuable Features: Holistic approach DNS fronts most traffic. Quick console Instant management across platform Reporting is simplistic.   • Room for Improvement: It needs better integration with external threat feeds to improve scoring.  I would like it to automatically feed to the customer's SIEM.  • Use of...
Nuttawat Apiaekpathom
Real User
Senior Advanced Technology Engineer at a tech services company with 201-500 employees
Apr 29 2018

What do you think of Cisco Umbrella?

Primary Use Case: My customers would like to protect users in company and outside their companies. • Improvements to My Organization: Improves security through DNS visibility, which can block malware, phishing, C&C, etc. • Valuable Features: It is easy to implement. • Room for Improvement: If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud. • Use of Solution: Less than one year. • Stability Issues: No stability issues. • Scalability Issues: No scalability issues. • Customer Service and Technical Support: I would rate technical support as an eight out of 10. • Previous Solutions: We did not switch solutions. We just added an extra layer of defense. • Initial Setup: The initial setup is...
NetworkE6f1e
Real User
Network Engineer/ Administrator at Katalyst Technologies
Apr 29 2018

What do you think of Cisco Umbrella?

Primary Use Case: Our primary use case is security at the DNS level. • Improvements to My Organization: As I recently joined the organization, I can't speak to its improvements. • Valuable Features: Threats never come close to your network with security at the DNS level. • Room for Improvement: There should be a way to monitor traffic at the user level. I use Meraki Dashboard and Cisco Firepower to do this. • Use of Solution: Less than one year. • Pricing, License Cost and Setup: The product is pricey compared to Cisco Firepower. • Other Advice: It is a pretty good product for a small business.

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What is Cisco Umbrella?

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Also known as
OpenDNS
Cisco Umbrella customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

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