We compared Akamai and Cloudflare based on our user's reviews in several parameters.
In summary, the key differences between Akamai and Cloudflare are highlighted in user feedback regarding their valuable features, customer service, implementation duration, pricing, return on investment, and areas for improvement. While Akamai is praised for exceptional performance, speed, and personalized solutions, Cloudflare stands out for its robust security measures, user-friendly interface, and efficient caching capabilities. Akamai receives positive feedback for its responsive customer service, competitive pricing, and positive ROI, while Cloudflare is commended for its real-time threat detection, flexible scalability, and reasonable cost. Areas for enhancement on Akamai include improving performance and speed, customer support, and analytics features, while Cloudflare could benefit from enhancements in network performance, user interface, documentation, customization options, pricing transparency, and integration with other services.
Features: Akamai's valuable features include exceptional performance, reliable content delivery, advanced security, efficient caching, and comprehensive analytics. On the other hand, Cloudflare offers robust security, reliable content delivery, efficient caching, user-friendly interface, enhanced website performance, protection against DDoS attacks, SSL support, easy DNS management, extensive analytics, real-time threat detection, and flexible scalability.
Pricing and ROI: When comparing the setup cost between Akamai and Cloudflare, both products are considered to have minimal and straightforward setup costs. Akamai offers flexible and customizable licensing options, accommodating different business needs. Cloudflare's licensing experience is smooth and satisfactory, with no expressed concerns or issues., Akamai users reported positive ROI with improved website performance and security, scalable and reliable platform. Cloudflare users also experienced positive ROI including improved website performance, increased security, and user-friendly interface.
Room for Improvement: Akamai could improve its performance and speed, user interface and navigation, customer support and responsiveness, occasional latency issues, and reporting and analytics features. Cloudflare could benefit from enhancements in network performance, user interface, documentation and support, customization options, pricing transparency, and integration with other services.
Deployment and customer support: Based on user feedback, both Akamai and Cloudflare have varying durations for establishing a new tech solution. However, Cloudflare emphasizes the importance of evaluating the context in which these terms are used, suggesting possible differences in deployment and setup phases., Akamai's customer service is highly praised for their responsive and efficient assistance, personalized solutions, and commitment to customer satisfaction. Cloudflare is commended for their exceptional assistance, quick and knowledgeable responses, and reliable and efficient support.
The summary above is based on 29 interviews we conducted recently with Akamai and Cloudflare users. To access the review's full transcripts, download our report.
"It's a scalable and reliable solution."
"The solution's technical support is very prompt and good."
"We can see how much traffic can be downloaded on the portal."
"Akamai provides low-latency throughput."
"This solution can be used for web , video and media caching and streaming."
"The solution's most valuable feature is that it has been quite helpful in our company, especially when it comes to applications needing updates frequently."
"Akamai is leveraged by many top-level businesses, ensuring reliability and support in case of outages or issues."
"With 300 servers deployed worldwide, it's highly scalable and is the best web application firewall on the market."
"Smaller businesses have seen great ROI due to the low investment and strong performance."
"The most valuable feature of Cloudflare is the GUI. You are able to control the solution very well through the interface. There is a lot of functionality that is embedded in the service."
"The UI is good."
"What I like best about Cloudflare is that my company can use it to trace and manage applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare also sends you a link to check your equipment and deployment and track it through peering, so it's a valuable tool."
"It is easier to configure and develop documentation to see how we have configured firewalls."
"Cloudflare is a security SaaS provider that provides security and protects us from any application layer attack."
"I rate its stability a ten out of ten."
"Easier http to https redirect using page rules"
"The fact that it is an expensive product is its only shortcoming."
"Sometimes a little hard to navigate around the user console."
"The solution could offer more integrations."
"Caching strategy is an area with certain shortcomings in the solution where improvements are required."
"Local connectivity would be great linked to our own telecom/Cablevision CDN."
"I'd like to see more Web 3.0 and IoT solutions."
"Akamai's configuration part is an area of concern where improvements are required to make the process easy."
"Akamai could improve by providing its own cloud services. We have to use third-party cloud services at this time, such as Amazon AWS. The offering becomes a lot easier for an SMB if everything was in one single platform to be used for the services."
"It would be beneficial for us if Cloudflare could offer a scrubbing solution. This would involve taking a snapshot of my website and keeping it live during a DDoS attack, ensuring uninterrupted service for our users. DDoS attacks are typically short in duration, and having Cloudflare maintain the site's availability from its secure network would enhance the overall user experience. I would appreciate it if Cloudflare could consider implementing this feature. Many organizations already utilize similar capabilities in their CDN platforms, where a static snapshot of the web page is displayed during DDoS attacks. In terms of features, Cloudflare needs to enhance its resilience and stay more focused on adopting new technologies. For instance, solutions like F5 XC Box, Access Solution, and Distributed Cloud Solution have impressive features, and Cloudflare should strive to match and exceed those capabilities. There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features. Cloudflare should prioritize enhancements in areas such as behavioral DDoS and protection against SQL injection attacks, considering the prevalent trend of public exposure to the internet for business reasons. Overall, Cloudflare needs to invest more in advancing its feature set."
"There are some issues with the CDN services."
"In the last two years, there has been a certain amount of downtime when using the VDM."
"The timing aspect can lead to it being considered overpriced. This is a particular concern we have with Cloudflare, as they may struggle with accurately detecting the client."
"I think the APIs are a little bit hard for us to work with. The APIs could be more open so that we could integrate better with our SolarWinds or our monitoring solution."
"If they improve on the placement of their data centers, it would be better. I'm living in a remote area. I would like to connect to them without any kind of lag."
"It would be good if Cloudflare could have more servers for better traffic routing or an increase in the traffic routed. This is what I'd like to improve in Cloudflare."
"Cloudflare could offer a better view or maybe dashboards of the main resources used in the client."
Akamai is ranked 3rd in CDN with 13 reviews while Cloudflare is ranked 1st in CDN with 16 reviews. Akamai is rated 9.0, while Cloudflare is rated 8.4. The top reviewer of Akamai writes "An out-of-the-box solution for live video streaming". On the other hand, the top reviewer of Cloudflare writes "It's easy to set up because you point the DNS to it, and it's working in under 15 minutes". Akamai is most compared with Azure Front Door, Imperva DDoS, Amazon CloudFront, AWS Global Accelerator and Fastly, whereas Cloudflare is most compared with Azure Front Door, Imperva DDoS, Microsoft Azure Application Gateway, AWS Shield and Arbor DDoS. See our Akamai vs. Cloudflare report.
See our list of best CDN vendors.
We monitor all CDN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.