We compared Akamai and Cloudflare based on our user's reviews in several parameters.
In summary, the key differences between Akamai and Cloudflare are highlighted in user feedback regarding their valuable features, customer service, implementation duration, pricing, return on investment, and areas for improvement. While Akamai is praised for exceptional performance, speed, and personalized solutions, Cloudflare stands out for its robust security measures, user-friendly interface, and efficient caching capabilities. Akamai receives positive feedback for its responsive customer service, competitive pricing, and positive ROI, while Cloudflare is commended for its real-time threat detection, flexible scalability, and reasonable cost. Areas for enhancement on Akamai include improving performance and speed, customer support, and analytics features, while Cloudflare could benefit from enhancements in network performance, user interface, documentation, customization options, pricing transparency, and integration with other services.
Features: Akamai's valuable features include exceptional performance, reliable content delivery, advanced security, efficient caching, and comprehensive analytics. On the other hand, Cloudflare offers robust security, reliable content delivery, efficient caching, user-friendly interface, enhanced website performance, protection against DDoS attacks, SSL support, easy DNS management, extensive analytics, real-time threat detection, and flexible scalability.
Pricing and ROI: When comparing the setup cost between Akamai and Cloudflare, both products are considered to have minimal and straightforward setup costs. Akamai offers flexible and customizable licensing options, accommodating different business needs. Cloudflare's licensing experience is smooth and satisfactory, with no expressed concerns or issues., Akamai users reported positive ROI with improved website performance and security, scalable and reliable platform. Cloudflare users also experienced positive ROI including improved website performance, increased security, and user-friendly interface.
Room for Improvement: Akamai could improve its performance and speed, user interface and navigation, customer support and responsiveness, occasional latency issues, and reporting and analytics features. Cloudflare could benefit from enhancements in network performance, user interface, documentation and support, customization options, pricing transparency, and integration with other services.
Deployment and customer support: Based on user feedback, both Akamai and Cloudflare have varying durations for establishing a new tech solution. However, Cloudflare emphasizes the importance of evaluating the context in which these terms are used, suggesting possible differences in deployment and setup phases., Akamai's customer service is highly praised for their responsive and efficient assistance, personalized solutions, and commitment to customer satisfaction. Cloudflare is commended for their exceptional assistance, quick and knowledgeable responses, and reliable and efficient support.
The summary above is based on 29 interviews we conducted recently with Akamai and Cloudflare users. To access the review's full transcripts, download our report.
"The solution's most valuable feature is that it has been quite helpful in our company, especially when it comes to applications needing updates frequently."
"This solution can be used for web , video and media caching and streaming."
"If an attacker conducts an attack, we can check what query he is running and whether he wants to see our password or any other files."
"With 300 servers deployed worldwide, it's highly scalable and is the best web application firewall on the market."
"The most valuable feature of Akamai is its ease of use and simple integration. Additionally, the solution has new aspects added to it regularly."
"Akamai's scalability is good."
"The solution's technical support is very prompt and good."
"The solution is very sustainable and flexible."
"The web application firewall brought us good security and a view of the accesses/blocks of the entire domain and subdomain that were accessed both by region (country) and IPs."
"Many websites require an SSL certificate because they sell stuff and want SSL. Cloudflare comes with an SSL certificate built in. It's automatic. You sign yourself up for Cloudflare, and an SSL certificate automatically protects your website. You don't necessarily need a certificate if you have a connection between your website and your host, the server, Cloudflare, and the host."
"When using services like Heroku, Cloudflare is very useful for CNAME flattening. I also use it for their end-to-end SSL with TLS authentication on nginx for securing servers."
"There are key things that are used for our enterprise customers, such as Lambda and DNS."
"We're using dynamic components to build flexible pages to create and manage Git merge requests for code and reviews."
"Cloudflare is a security SaaS provider that provides security and protects us from any application layer attack."
"Cloudflare allows us to self-host services such as Rocket.Chat and Node-RED, in high-availability mode, thanks to round robin DNS which allows us to share one hostname between our two locations."
"The most valuable feature is the web application firewall."
"I'd like to see more Web 3.0 and IoT solutions."
"The fact that it is an expensive product is its only shortcoming."
"Their support is very slow. If you file a support ticket, it takes a long time before it gets resolved."
"When we open tickets, we have a delay in response times."
"One area for improvement with Akamai could be pricing."
"Akamai's configuration part is an area of concern where improvements are required to make the process easy."
"Akamai could improve by providing its own cloud services. We have to use third-party cloud services at this time, such as Amazon AWS. The offering becomes a lot easier for an SMB if everything was in one single platform to be used for the services."
"Akamai should improve its integrations."
"Even if I wanted to, I wouldn't be able to buy Cloudflare in my country."
"It should confirm audit findings of the assigned area with auditees to ensure that the audit conclusions are based on an accurate understanding of the issues."
"The solution could work at being less expensive. It costs a lot to use it."
"Although I think it's quite good, it doesn't provide me with all the features I would expect to have if I were using Imperva."
"They lack a good way to manage DNS as a company, since everything is relegated to single account logins until you get to the higher levels. They have come out with a paid feature to remedy this, but I have not had a chance to fully review it yet to know if it fixes the access problem."
"The reporting can definitely be improved to offer a lot more explanation on something that may have happened or has actually happened."
"It should have easier documentation for the configuration. It's very technical and people who aren't technical should also be able to do the configuration."
"The product needs to improve its automation."
Akamai is ranked 3rd in CDN with 18 reviews while Cloudflare is ranked 1st in CDN with 56 reviews. Akamai is rated 9.0, while Cloudflare is rated 8.4. The top reviewer of Akamai writes "An easy to setup product offering multiple useful functionalities under a single package". On the other hand, the top reviewer of Cloudflare writes "It's easy to set up because you point the DNS to it, and it's working in under 15 minutes". Akamai is most compared with Azure Front Door, Imperva DDoS, Amazon CloudFront, Fastly and AWS Global Accelerator, whereas Cloudflare is most compared with Azure Front Door, Imperva DDoS, Microsoft Azure Application Gateway, AWS Shield and Arbor DDoS. See our Akamai vs. Cloudflare report.
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