A scalable and reliable contact center solution for up to 7,000 agents. The ideal solution for companies with contact centers that are mainly driven by inbound voice interactions, the Alcatel-Lucent OmniTouch Contact Center (CC) addresses installations of all types and sizes, from small to large capacities.
Dimelo facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.
Our platform Dimelo assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email)
Alcatel-Lucent OmniTouch Contact Center is ranked 19th in Contact Center Platforms while Dimelo, a Ring Central Company is ranked 11th in Contact Center Platforms. Alcatel-Lucent OmniTouch Contact Center is rated 0.0, while Dimelo, a Ring Central Company is rated 0.0. On the other hand, Alcatel-Lucent OmniTouch Contact Center is most compared with , whereas Dimelo, a Ring Central Company is most compared with .
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