We performed a comparison between Alert Logic and LMNTRIX Active Defense based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The case interface is Binary Defense MDR's most valuable feature."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"It is a very stable product."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"The solution was consistently available, and I cannot recall any instances where it was down."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"The installation and configuration were slick."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The initial setup is pretty straightforward."
"The fact that it's constantly hunting, looking for anomalies, and can evict without any intervention is really incredible."
"Automatic alerts from staying current with the threat landscape have helped us stay safe."
"LMNTRIX gives us fantastic information about the security of our environment. It tells us about possible threats and how to fix any issues."
"LMNTRIX first validates incidents before alerting us of the activity, so we're not inundated with false positives."
"We have a dedicated technical representative that is very responsive."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We found a couple of bugs in the user interface."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The current reporting system could benefit from improvement."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"I would like to get more reports from Binary Defense about what they're blocking."
"Could be more of an endpoint protector."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"We'd like to have triggered alerts sent to us so we see errors quicker."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"The documentation, especially with the initial setup, needs improvement."
"The portal is still a bit buggy, although it's new and still being refined."
"In the beginning, we were having issues with the LMNTRIX respond agent not playing nice with Cisco AMP."
"The next release might include a monthly newsletter."
"The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks."
"The only multifactor authentication that is available is Google Authenticator. I would love to see other multifactor applications added to this list as well as physical devices such as Yubikey."
Alert Logic is ranked 18th in Managed Detection and Response (MDR) with 11 reviews while LMNTRIX Active Defense is ranked 20th in Managed Detection and Response (MDR) with 5 reviews. Alert Logic is rated 8.0, while LMNTRIX Active Defense is rated 9.8. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of LMNTRIX Active Defense writes "It gives us fantastic information about the security of our environment". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Rapid7 InsightIDR and SentinelOne Vigilance, whereas LMNTRIX Active Defense is most compared with CrowdStrike Falcon Complete and SentinelOne Vigilance. See our Alert Logic vs. LMNTRIX Active Defense report.
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