We performed a comparison between Alert Logic and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The case interface is Binary Defense MDR's most valuable feature."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"The initial setup is pretty straightforward."
"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"The solution was consistently available, and I cannot recall any instances where it was down."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"The installation and configuration were slick."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The product’s most valuable feature is rapid response."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"The product’s most valuable features are integration and endpoint protection."
"The product’s most valuable feature is ease of use."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"It is a stable solution...It is a scalable solution."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The current reporting system could benefit from improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We found a couple of bugs in the user interface."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to see more frequent check-ins with our security status."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"The setup process was complex."
"The documentation, especially with the initial setup, needs improvement."
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"The reports should be more comprehensive and easier to organize."
"The integration with third-party solutions as an area for slight improvement"
"The product's stability needs improvement."
"There is room for improvement in performance and upgrades."
"Sophos MDR's support and basic training of their devices could be improved."
"Sophos MDR lacks integration with MDM solutions."
Alert Logic is ranked 18th in Managed Detection and Response (MDR) with 11 reviews while Sophos MDR is ranked 6th in Managed Detection and Response (MDR) with 20 reviews. Alert Logic is rated 8.0, while Sophos MDR is rated 8.4. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Rapid7 InsightIDR, SentinelOne Vigilance and Vectra AI, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Trend Micro Managed XDR, Arctic Wolf Managed Detection and Response and Intercept X Endpoint. See our Alert Logic vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
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