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Alorica Contact Management Outsourcing vs Vertex Business Services Contact Management Outsourcing comparison

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Ranking
2nd
out of 17 in Customer Management Contact Center Outsourcing
Views
259
Comparisons
131
Reviews
0
Average Words per Review
0
Rating
N/A
12th
out of 17 in Customer Management Contact Center Outsourcing
Views
42
Comparisons
14
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Alorica
Vertex Group
Overview
Alorica Contact Management Outsourcing provides a seamless customer experience, with innovative sales and revenue generation, technical support, customer care and back office solutions for a truly remarkable partnership. Alorica approaches issues resolution from both sides - customer acquisition and retention - by implementing predictive modeling and contact strategies, and by making process improvements that foster brand loyalty, renewals and repurchases. Its comprehensive technical support solutions aim to provide positive customer experiences, end-to-end whether its pre-sales, post-sales or in- or out-of-warranty support, our product experts.

NLB Services is a technology, analytics and process optimization company with a focused Indirect Tax Digital Transformation practice. NLB Services has a team of tax technology experts to resolve challenges and manage tax digital transformation in the Indirect Tax Life Cycle. The Indirect Tax Life Cycle consists of initiate transaction, determine tax, record, reconcile, and compliance. NLB Services offers Tax Automation (Integration of ERP's with various tax software systems), Robotics Process Automation, Analytics, IoT, Machine Learning, and Artificial Intelligence to make the processes in Indirect Tax Life Cycle efficient and effective.

NLB Services provides end-to-end delivery using the Waterfall and Agile methodologies. Next Level Business Services’ biggest differentiator is people, tools, and framework that brings time-to-value and optimize cost to their clients.

Sample Customers
Customer Care
DC Water, Puget Sound Energy, Metropolitan St. Louis Sewer District

Alorica Contact Management Outsourcing is ranked 2nd in Customer Management Contact Center Outsourcing while Vertex Business Services Contact Management Outsourcing is ranked 12th in Customer Management Contact Center Outsourcing. Alorica Contact Management Outsourcing is rated 0.0, while Vertex Business Services Contact Management Outsourcing is rated 0.0. On the other hand, Alorica Contact Management Outsourcing is most compared with TaskUs and Teleperformance Contact Management Outsourcing, whereas Vertex Business Services Contact Management Outsourcing is most compared with .

See our list of best Customer Management Contact Center Outsourcing vendors.

We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.