Compare Altitude Software uCI vs. Genesys

Altitude Software uCI is ranked 10th in Contact Center Infrastructure while Genesys which is ranked 4th in Contact Center Infrastructure. Altitude Software uCI is rated 0, while Genesys is rated 0. On the other hand, Altitude Software uCI is most compared with Genesys, Avaya Aura and Genesys PureConnect, whereas Genesys is most compared with Cisco Contact Center Enterprise, Avaya Aura and Aspect.
Cancel
You must select at least 2 products to compare!
Altitude Software uCI Logo
678 views|235 comparisons
Genesys Logo
6,992 views|3,673 comparisons
Ranking
Views
678
Comparisons
235
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
6,992
Comparisons
3,673
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 45% of the time.
Compared 34% of the time.
Compared 15% of the time.
Compared 12% of the time.
Also Known As
uCIGenesys Customer Interaction Management Platform
Learn
Altitude Software
Genesys
Overview
Altitude uCI suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact center interactions per year in the cloud and on premises. From 1 to 100,000+ seats, we are addressing the needs of small, mid-size and large enterprises with flexible deployment models. Genesys has three new Contact Center solutions to choose from: Premier Edition for small to mid-sized Contact Centers, Business Edition for mid-sized Contact Centers, and Enterprise Edition for large Contact Centers.
Offer
Learn more about Altitude Software uCI
Learn more about Genesys
Sample Customers
avocis AGVodacom, British Telecom (BT), Marketo, Etisalat, Deutsche Telekom, AstraZeneca, Red Hat, DNB, UBI Banca, ICICI Bank, esri, Swedbank, Swisscom, Marks & Spencer, Banco de Chile, Princeton University, Overstock, Procter & Gamble (P&G), elong, Emirates, Vodafone, Ticketmaster
We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email