Compare Altitude Software uCI vs. Genesys

Altitude Software uCI is ranked 9th in Contact Center Infrastructure while Genesys is ranked 3rd in Contact Center Infrastructure. Altitude Software uCI is rated 0, while Genesys is rated 0. On the other hand, Altitude Software uCI is most compared with Genesys, Avaya Aura and Genesys PureConnect, whereas Genesys is most compared with Cisco Contact Center Enterprise, Avaya Aura and Aspect.
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Altitude Software uCI Logo
270 views|222 comparisons
Genesys Logo
3,955 views|3,599 comparisons
Ranking
Views
270
Comparisons
222
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
3,955
Comparisons
3,599
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 45% of the time.
Compared 34% of the time.
Compared 14% of the time.
Compared 12% of the time.
Also Known As
uCIGenesys Customer Interaction Management Platform
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Altitude Software
Genesys
Overview
Altitude uCI suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact center interactions per year in the cloud and on premises. From 1 to 100,000+ seats, we are addressing the needs of small, mid-size and large enterprises with flexible deployment models. Genesys has three new Contact Center solutions to choose from: Premier Edition for small to mid-sized Contact Centers, Business Edition for mid-sized Contact Centers, and Enterprise Edition for large Contact Centers.
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Sample Customers
avocis AGVodacom, British Telecom (BT), Marketo, Etisalat, Deutsche Telekom, AstraZeneca, Red Hat, DNB, UBI Banca, ICICI Bank, esri, Swedbank, Swisscom, Marks & Spencer, Banco de Chile, Princeton University, Overstock, Procter & Gamble (P&G), elong, Emirates, Vodafone, Ticketmaster
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