We performed a comparison between Amazon WorkMail and ZeptoMail based on real PeerSpot user reviews.
Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email."The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"We use the tool for transactional emails and marketing."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"There is no need for me to set up security."
"The best feature is that Amazon SES provides verified email messages."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"The product is very user-friendly."
"Amazon SES is very easy to configure."
"The user interface is valuable to me."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"There is room for improvement in the scalability."
"I would like to see detailed reports on email success and failure rates."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"The product should improve technical support."
"The only issue is the price, which is far too expensive."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"We had some minor bugs."
Amazon WorkMail is ranked 3rd in Cloud Email with 9 reviews while ZeptoMail is ranked 7th in Cloud Email with 1 review. Amazon WorkMail is rated 8.6, while ZeptoMail is rated 9.0. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of ZeptoMail writes "A scalable and easy-to-use solution that has a good user interface and a responsive support team". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, SendGrid, MailChimp and Mailgun, whereas ZeptoMail is most compared with SendGrid, Zoho Campaigns and Mailgun.
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