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Ameyo Fusion CX vs LiveChat comparison

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Ameyo Fusion CX

Read 1 Ameyo Fusion CX review
99 views|72 comparisons
100% willing to recommend
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LiveChat

Read 6 LiveChat reviews
184 views|151 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between Ameyo Fusion CX and LiveChat based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Alfred Watts
CRM and billing solution used in a large enterprise that offers scalability and stability
Anonymous User
We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.
Every company searches for ways to have authentic conversations with there clients, especially those prompted by the client. Also, people don’t... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "This solution costs our business $3,000 per year."

    • More Ameyo Fusion CX Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Ameyo Fusion CX?
    Top Answer:We previously used Survey Monkey. We moved to using this solution because it offers more features. This solution offers call billing, CRM capabilities and remote support.
    What is your experience regarding pricing and costs for Ameyo Fusion CX?
    Top Answer:This solution costs our business $3,000 per year.
    What needs improvement with Ameyo Fusion CX?
    Top Answer:In a future release, I would like to have smart learning. There are three phone networks in the UK and we want to know which networks are being used. I would also like to have language interpretation.
    Ask a question

    Earn 20 points

    Ranking
    28th
    out of 59 in Help Desk Software
    Views
    99
    Comparisons
    72
    Reviews
    1
    Average Words per Review
    339
    Rating
    7.0
    34th
    out of 59 in Help Desk Software
    Views
    184
    Comparisons
    151
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    chat.io
    Learn More
    Ameyo
    LiveChat
    Overview

    Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. It is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.

    Designed on latest and robust technology, Ameyo delivers customer engagement solutions which help businesses to improve productivity and profitability and meet their overall goals of customer acquisition & retention, repeat sales and requisitioning and business process automation.

    Ameyo has a long-standing history of excellence with years of proven industry experience in the very challenging and fast-paced Customer Experience Management domain. We came in 2003, built a complete Contact Center Suite in 2004, launched Ameyo PACE and Ameyo on Cloud in 2010. Within a span of five to six years, we launched the ultimate Omni-channel and Customer Experience solution in the form of Ameyo Omni and Fusion CX respectively. With over 2000+ customers in across various verticals such as Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail, this is just the beginning of our journey to be the most innovative and customer-centric global Contact Center transformers.

    Premium live chat software with help desk features.

    Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

    LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

    Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

    Give it a try at https://www.livechatinc.com

    Sample Customers
    Bank Bazaar
    Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company13%
    Manufacturing Company13%
    Outsourcing Company9%
    Financial Services Firm9%
    Company Size
    No Data Available
    REVIEWERS
    Small Business88%
    Midsize Enterprise13%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise12%
    Large Enterprise64%
    Buyer's Guide
    Help Desk Software
    April 2024
    Download Free Report
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
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    768,740 professionals have used our research since 2012.

    Ameyo Fusion CX is ranked 28th in Help Desk Software with 1 review while LiveChat is ranked 34th in Help Desk Software. Ameyo Fusion CX is rated 7.0, while LiveChat is rated 9.8. The top reviewer of Ameyo Fusion CX writes "CRM and billing solution used in a large enterprise that offers scalability and stability". On the other hand, the top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". Ameyo Fusion CX is most compared with , whereas LiveChat is most compared with .

    See our list of best Help Desk Software vendors.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.