AnswerHub vs LiveAgent comparison

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Executive Summary

We performed a comparison between AnswerHub and LiveAgent based on real PeerSpot user reviews.

Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software.
To learn more, read our detailed Knowledge Management Software Report (Updated: April 2024).
768,857 professionals have used our research since 2012.
Featured Review
Ranking
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35
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21
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0
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Views
135
Comparisons
56
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0
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Buyer's Guide
Knowledge Management Software
April 2024
Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software. Updated: April 2024.
768,857 professionals have used our research since 2012.
Comparisons
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Overview

AnswerHub Knowledge-Driven Solutions help people capture, organize, and share their knowledge for greater productivity, innovation, and user satisfaction..

AnswerHub Knowledge-Driven Productivity (KDP) empowers employee success through collaboration and shared knowledge. With AnswerHub KDP, you can accomplish more without adding more hours to your day.

AnswerHub KDP breaks down organizational barriers and established an open dialogue where employees can discover the next big thing through team collaboration and ideation. AnswerHub KDP also enables your organization to preserve its greatest asset -- knowledge. Document knowledge and processes to avoid damage to your organization's bottom line

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2020. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 179+ helpful features such as advanced automation features, rules, tags, and 40+ integrations.

Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 14-day trial today, no credit card required.

Sample Customers
LinkedIn, eBay, Accenture, Harvard Business Publishing, IBM, Pixar, Hortonworks, Unity, Apigee, MuleSoft, Epic Games, Safe Software, Microsoft, Philips, PayPal
Orange, Huawei, T Mobile, eOn, Solid Trust Pay, G4S, Oxford University
Buyer's Guide
Knowledge Management Software
April 2024
Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software. Updated: April 2024.
768,857 professionals have used our research since 2012.

AnswerHub is ranked 21st in Knowledge Management Software while LiveAgent is ranked 11th in Knowledge Management Software. AnswerHub is rated 0.0, while LiveAgent is rated 8.0. On the other hand, the top reviewer of LiveAgent writes "Service level optimization is key as is the integrated email and chat functions". AnswerHub is most compared with , whereas LiveAgent is most compared with .

See our list of best Knowledge Management Software vendors.

We monitor all Knowledge Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.