AppDynamics Browser Real-User Monitoring vs Grafana comparison

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Executive Summary

We performed a comparison between AppDynamics Browser Real-User Monitoring and Grafana based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics Browser Real-User Monitoring vs. Grafana Report (Updated: March 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.""We can see the customer's path from their computer to the backend systems.""The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue.""AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications.""It provides a lot of data, so it helps businesses identify their user base.""The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution.""The most valuable feature is the one that enables you to have visibility into the end-users journey.""We used AppDynamics to identify gaps and bottlenecks in the software."

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"Almost any kind of visualization is possible with Grafana and all dashboards are configurable.""The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data.""It integrates well with other solutions.""​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​""The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good.""The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company.""Grafana is able to connect with multiple data sources, unlike Elasticsearch.""Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools."

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Cons
"They do not have robust documentation.""I would like to see support for mobile testing and mobile monitoring.""While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support.""What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution.""AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.""AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites.""If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions.""The interface and user experience could be better."

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"It would be helpful if Grafana provided more information and training on how to use Prometheus.""There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations.""The formatting could be better.""The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve.""They should improve the functioning of its editing tool.""Its UI features to create charts can also be improved. Some features could have a link to the documentation.""The solution has room for improvement with a better API to help automate the construction of the dashboards easier.""There are not a lot of plugins for financial market monitoring."

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Pricing and Cost Advice
  • "This price of this product is expensive."
  • "AppDynamics is more expensive than competitors."
  • "AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
  • "AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
  • "We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
  • "The pricing needs to come down."
  • More AppDynamics Browser Real-User Monitoring Pricing and Cost Advice →

  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.
    Top Answer:The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment is… more »
    Top Answer:In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements… more »
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Ranking
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    Comparisons
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    Reviews
    7
    Average Words per Review
    649
    Rating
    8.3
    Views
    12,421
    Comparisons
    8,458
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Comparisons
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    Overview

    How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm21%
    Retailer7%
    Manufacturing Company7%
    REVIEWERS
    Retailer21%
    Computer Software Company21%
    Comms Service Provider14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business38%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    REVIEWERS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise69%
    Buyer's Guide
    AppDynamics Browser Real-User Monitoring vs. Grafana
    March 2024
    Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. Grafana and other solutions. Updated: March 2024.
    768,924 professionals have used our research since 2012.

    AppDynamics Browser Real-User Monitoring is ranked 22nd in Application Performance Monitoring (APM) and Observability with 14 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while Grafana is rated 8.0. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability. See our AppDynamics Browser Real-User Monitoring vs. Grafana report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.