We performed a comparison between New Relic and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is the preferred option over New Relic due to its open source nature, ability to customize and create visually appealing graphs, flexibility in integration with other tools, and reasonable pricing. While New Relic has reliable monitoring and offers in-depth application information, Grafana is known for its easy-to-use dashboard building and ability to connect with a variety of data sets.
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"Provides good dashboard visualization."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"The integration between Loki and Tempo is valuable."
"Grafana's best features are live monitoring and alerts."
"The most valuable aspect is customization. There are many customizations possible, so I like that."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"It has a simple initial setup."
"It has given us better insight into the performance of the system."
"The stability of New Relic APM is very good."
"The versatility of the solution is its most valuable feature."
"End-user Synthetics and monitoring are very good."
"We are able to drill down and see what is going on in the system."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"Grafana doesn't provide anything for reporting."
"Grafana need to improve the logging functionality."
"The documentation or training provided by Grafana is limited compared to its competitors, like Splunk."
"It's difficult to see the trends on the graph when the range is too long."
"The technical support has room for improvement."
"We need different kinds of applications in our infrastructure to see information in Grafana."
"The solution should include online support."
"I would like the ability to download my results into any format in order to share the information with my clients."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The solution needs to have staging."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Grafana is rated 8.0, while New Relic is rated 8.6. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Grafana is most compared with Azure Monitor, Sentry, Dynatrace, Elastic Observability and Honeycomb.io, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Azure Monitor and Prometheus. See our Grafana vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
