Appgate SDP vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) comparison

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Executive Summary

We performed a comparison between Appgate SDP and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the most important features is stopping lateral movement across our network.""The interface is really friendly. It's simple to understand.""It is pretty stable.""It is a scalable solution...The support answers your questions very fast.""The flexibility of the tool is valuable. It is very robust. It has a very robust configuration capability.""The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal effort."

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"This is a very stable solution which you can feel confident using.""Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device.""I use Citrix DaaS to connect to devices.""The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use.""I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients.""It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides.""The most valuable feature of the solution is that it supports team clients.""Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."

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Cons
"It would be better to connect to an application portal from any device. Documentation and support could be better.""They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection.""One thing that kind of sticks out to me is the ability to do a proper non-split tunnel. VPN tunnel-wise, it is not really a true unsplit tunnel, but I think that's just because of the way it's designed. A split VPN basically allows your system to talk to other systems without being forced down the tunnel. A VPN running in a non-split tunnel mode forces all the traffic down the tunnel to wherever you're VPNing to. It forces the traffic down so that the traffic is subject to the firewall and rules that you have in your corporate environment and such. It helps to prevent remote malicious folks that may be talking directly to that box from piggybacking into the corporate environment through it. They do it partially, but it would be nice to see more of an enterprise-level solution there.""On the cloud, when you make some changes, it may be difficult.""One limitation is that it's harder to provide access to multiple applications in the company with Appgate, but that's probably because of poor management.""The user interface should be improved as it is not very easy to work with the updates."

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"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered.""Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services.""Pricing and technical support needs improvement.""Pricing and technical support need improvement.""There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help.""I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system.""The initial setup is complex.""Citrix has to support all of the hypervisors including KVM and OpenStack KVM."

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Pricing and Cost Advice
  • "It is a pretty expensive tool. It is maybe about $20,000 per year for a hundred users or so."
  • "We pay $100 per user per month. One license for the site is around $17."
  • "The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market."
  • More Appgate SDP Pricing and Cost Advice →

  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The simplicity of the SDP platform is a standout feature; instead of navigating through intricate details, users can seamlessly connect to the company's network or switch to the internet with minimal… more »
    Top Answer:The pricing is according to the market price. It is not a very cheap solution. They have some very aggressive promotions to sell the product in the market.
    Top Answer:They could provide a single-box solution to manage tools for 4000 users. Additionally, they could add extra features to enhance remote micro connection.
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Ranking
    11th
    out of 34 in ZTNA as a Service
    Views
    1,950
    Comparisons
    1,260
    Reviews
    5
    Average Words per Review
    374
    Rating
    8.8
    Views
    2,276
    Comparisons
    1,380
    Reviews
    23
    Average Words per Review
    592
    Rating
    7.5
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Appgate SDP is a network access control tool for local and remote access, multifactor authentication, and micro-segmentation. It is a flexible, robust, and configurable tool with good documentation, interface improvements, and ease of deployment. 

    It helps organizations prevent lateral movement across networks and servers and provides a more granular access control structure than traditional VPNs. Appgate SDP's valuable features include the ability to hide servers, good support, stability, scalability, and stopping lateral movement. It is currently being used as the main VPN solution for many companies.

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    Sample Customers
    United States Air Force  FINRA Weight Watchers Rackspace  DataDog SageNet  Verdant Norwegian Cruise Line  VoiceBase  The Third Floor 
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm9%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise13%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    Buyer's Guide
    ZTNA as a Service
    March 2024
    Find out what your peers are saying about Zscaler, Palo Alto Networks, Cisco and others in ZTNA as a Service. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Appgate SDP is ranked 11th in ZTNA as a Service with 6 reviews while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Application Virtualization with 90 reviews. Appgate SDP is rated 8.8, while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4. The top reviewer of Appgate SDP writes "Helps us manage traffic-related issues and streamlines access management for the network ". On the other hand, the top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". Appgate SDP is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Zscaler Zero Trust Exchange, Waverley Labs Open Source Software Defined Perimeter and Netskope Private Access, whereas Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services.

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    We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.