We performed a comparison between AppRiver Email Security and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup was easy."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The deployment capability is a great feature."
"Since we have started using the solution, there have been fewer compromises."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"It offers an easy initial setup."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"The initial setup is very straightforward."
"We like the content filtering and secure messaging features."
"In the current environment that the world is in, everyone is trying to hack everyone else, so Project+ definitely helps a lot there."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The XDR dashboard has room for improvement."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We need a separate license and we don't know how to get the license that is required."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Email security checks contain a small number of false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"While it's quick and easy, the initial setup could be more user-friendly."
"The solution is complex and not easy to use."
"The attachment scanning feature doesn't work properly."
"The detection rates are an area for improvement."
"The installation is not so straightforward."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"I'd like to have better support from the product in the future."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
AppRiver Email Security is ranked 22nd in Email Security with 2 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. AppRiver Email Security is rated 9.0, while Mimecast Email Security is rated 7.8. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". AppRiver Email Security is most compared with Microsoft Exchange Online Protection (EOP), Avanan, Proofpoint Email Protection and IRONSCALES, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Fortinet FortiMail. See our AppRiver Email Security vs. Mimecast Email Security report.
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