We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Trellix Helix based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What is most useful, is that it has a good connection to the Microsoft ecosystem, and I think that's the key part."
"It is able to connect to an ever-growing number of platforms and systems within the Microsoft ecosystem, such as Azure Active Directory and Microsoft 365 or Office 365, as well as to external services and systems that can be brought in and managed. We can manage on-premises infrastructure. We can manage not just the things that are running in Azure in the public cloud, but through Azure Arc and the hybrid capabilities, we can monitor on-premises servers and endpoints. We can monitor VMware infrastructure, for instance, running as part of a hybrid environment."
"Sentinel pricing is good"
"Sentinel is a SIEM and SOAR tool, so its automation is the best feature; we can reduce human interaction, freeing up our human resources."
"It has basic out-of-the-box integrations with multiple log sources."
"The analytic rule is the most valuable feature."
"It is quite efficient. It helps our clients in identifying their security issues and respond quickly. Our clients want to automate incident response and all those things."
"Investigations are something really remarkable. We can drill down right to the raw logs by running different queries and getting those on the console itself."
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"ESM has valuable features for event prediction and security analysis."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"The real-time analysis adds value."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"The stability of ArcSight Enterprise Security Manager is good."
"Very good real-time reporting with a good dashboard."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The most valuable features include predefined use cases and threatening states."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"Multi-tenancy, in my opinion, needs to be improved. I believe it can do better as a managed service provider."
"If their UI was a bit more streamlined and easy to find when I need it, then that would be a great improvement."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"Improvement-wise, I would like to see more integration with third-party solutions or old-school antivirus products that have some kind of logging capability. I wouldn't mind having that exposed within Sentinel. We do have situations where certain companies have bought licensing or have made an investment in a product, and that product will be there for the next two or three years. To be able to view information from those legacy products would be great. We can then better leverage the Sentinel solution and its capabilities."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"They can work on the EDR side of things... Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work."
"The reporting could be more structured."
"The solution could be more stable."
"The initial setup could be more straightforward."
"The stability isn't quite perfect. We occasionally run into problems."
"There could be more API features for extracting logs on different devices included in the product."
"The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"The analytics feature is not reliable and needs improvement for more detailed analysis."
"Integrations could be improved, and the dashboard could be a little better."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"It should have more cloud connectors. It could also be cheaper."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Trellix Helix is ranked 32nd in Security Information and Event Management (SIEM) with 7 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Trellix Helix is rated 8.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM and IBM Security QRadar. See our ArcSight Enterprise Security Manager (ESM) vs. Trellix Helix report.
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