We performed a comparison between Datadog and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. USM Anywhere has garnered favorable feedback regarding its ROI.
"With Datadog I can look at the health of the technology stack and services."
"Overall, the Data UI and the usability of customer features continue to improve."
"Flame graphs are pretty useful for understanding how GraphQL resolves our federated queries when it comes to identifying slow points in our requests. In our microservice environment with 170 services."
"It has a nice UI."
"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."
"Anything I've wanted to do, I found a way to get it done through Datadog."
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."
"The IDS and the threat intelligence are very useful. They are very intuitive and data-rich."
"AlienVault's reporting is good. I like that vulnerability assessment is part of the solution, and the UI is intuitive. Also, the overhead is low, which is to say we don't need a dedicated SOC team to manage and analyze things constantly. We're a small company that doesn't have those resources."
"There are multiple tools for information security. The solution includes all the latest advances on the network and host intrusion detection systems."
"We are able to get alerts perfectly with FIM and VA features."
"The setup is very easy and straightforward."
"The solution has all the features that we need, however they do not work correctly."
"We're using it more for reporting, that's all. We're using it to help our customers to pass any kind of audits that they receive."
"AlienVault has an advanced component within one package. With this, we can cover more area with one solution."
"It does not have the best interface."
"Could be a little more user friendly."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"I would like the tooling to have better integration in Slack, specifically sending out reminders to the relevant people to take breaks, do a retrospective, and specify with emojis which messages to log."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"The solution should provide alerts for cloud outages."
"We need more visibility into the error tracking dashboard."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"Their threat intelligence platform needs to be broadened. They should integrate it with more threat intelligence platforms. For the threat feed that they get from open intelligence, I would like them to add a few premium threat intelligence platforms. They can provide a bundle in which AlienVault has the threat intelligence background of other premium products."
"I've been using it just for my own personal upskilling in terms of how the product works. At the moment, it is pretty straightforward and simple, and it is working how it is supposed to. The feedback would come once it is deployed to customer sites. They'll be using it on a more frequent basis, and that's when the feedback would come in terms of the areas in which they're facing issues or are looking for simplicity."
"I want to see more compliance management capability. The quality of integrations seems to be a little bit low."
"Windows log collection works with HIDS, but documentation is sparse and confusing."
"The other thing is the agent is OSSEC. They needed to create its own agent to help to find threats on the devices that it happens to be installed."
"AlienVault cannot automatically respond to threats like other SIEM solutions, such as Sentinel and LogRhythm. Most of our clients are far away, so it's often challenging to handle alerts when they come up on our dashboard."
"The one thing I continue to dislike about the USM is the limitation on reports."
"The GUI needs to improve because it's not user-friendly."
Datadog is ranked 2nd in Log Management with 137 reviews while USM Anywhere is ranked 15th in Log Management with 113 reviews. Datadog is rated 8.6, while USM Anywhere is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Microsoft Sentinel. See our Datadog vs. USM Anywhere report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
