Datadog Reviews

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Mark
Real User
Site Reliability Engineer at a financial services firm with 201-500 employees
Dec 10 2018

What is most valuable?

Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together… more»

How has it helped my organization?

My current company didn't have very good monitoring in the past. We had been using basic CPU monitoring. We have been able to set very specific CPU and memory alerts, at the very base level, then we… more»

What needs improvement?

The way data is represented can be limiting. They have added their own little query language that you can use to manipulate things, so you can graph and relate two different metrics together. This is… more»

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very… more»

What other advice do I have?

Give Datadog a try. It's the leader in this space. I have only used the AWS version of the product. They have a thing for the color purple, but it is all good.

Which other solutions did I evaluate?

My company now is pretty good at looking at alternatives. Also, I evaluated alternative solutions at my last company. There are some other competitors. For example, I know one of them started doing… more»
Real User
Senior Solutions Architect at a tech services company with 11-50 employees
Dec 30 2018

How has it helped my organization?

It provides more cloud data. They tend to just get the way a service would be designed on the cloud. Datadog can handle a server disappearing and account for it, but they will kick somebody out. The ease with which we can filter, use… more»

What needs improvement?

The only thing that they were missing that has throw us from the beginning (they are still missing it) is consistency in the APIs. There are a couple of guys on the automation side who complain rightfully over how hard it is because every… more»

What's my experience with pricing, setup cost, and licensing?

The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have… more»

Which solution did I use previously and why did I switch?

We switched when we started getting heavy into the cloud. We used to use ScienceLogic, New Relic, AppDynamics, Zabbix, etc. It was hodgepodge. We were very strong in the APM space. We had all of our APMs going through AppDynamics, which… more»

What other advice do I have?

Check the APIs very carefully. Without fail, this is the single biggest complaint for automation and operations. It is not that it can't be done. Just make sure that you have the technical expertise to work around it. We use a mixture of… more»
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,772 professionals have used our research since 2012.
Brendan Buono
Real User
Software Engineer at Lovepop
Dec 19 2018

What is most valuable?

Its most valuable feature is the monitoring, such as all the custom metrics that Datadog imports from AWS. In addition, the specific monitoring where you can set up an alert to a bunch of different… more»

How has it helped my organization?

It lets us react more quickly to things going wrong. Whereas before, it might have been 30 minutes to an hour before we noticed something going on, we will know within a minute or two if something is… more»

What needs improvement?

Some of their newer solutions are interesting, like their logging, but they are not fleshed out. They could use more metrics or synthetics, which would be really helpful. I would love to see support… more»

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as… more»

What other advice do I have?

Take the time to explore it and see all the metrics which are available. The metrics make the reporting better. Spend the time and learn the metrics. The things that they can send and give you are… more»

Which other solutions did I evaluate?

We looked into self-hosting something, like Prometheus. We also evaluated New Relic. We chose Datadog for its ease of use in getting set up and what they offered us.
Real User
System Ninja at a philanthropy with 51-200 employees
Dec 11 2018

What is most valuable?

It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things.

How has it helped my organization?

We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation.

What needs improvement?

We want to reduce having to go to different screens to obtain all the information. However, they are moving in the right direction from what we have noticed.

What other advice do I have?

Take advantage of Datadog's trial period, and really beat it up, then give them a call. We use the web service for this product.

Which other solutions did I evaluate?

We did evaluate other vendors. We chose Datadog because we were looking for an all-in-one package. They also do log caching and integrate with other systems well.
Real User
Director of Engineering at a tech vendor with 201-500 employees
Dec 27 2018

What is most valuable?

It's hosted. We don't have to do it, and they handle a large amount of data with backups and all of the other things that we no longer have to manage.

What needs improvement?

There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect, but overall we are happy with it.

What's my experience with pricing, setup cost, and licensing?

It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost.

What other advice do I have?

Check out Datadog. It is awesome. The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it. We have only used the SaaS offering, but not AWS nor on-premise.

Which other solutions did I evaluate?

We did look at several vendors. What it came down to is we did not want to manage the metric services ourselves anymore, and Datadog matched what it cost for us to host it ourselves.
Enrique Yanez
Real User
Software Engineer at Sony Corporation of America
Dec 26 2018

What is most valuable?

* It is very easy to use. * It is easy to configure. * It has a nice UI. * Datadog provides everything that we need.

How has it helped my organization?

If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not. It provides us insights on our calls to other services, such as how long each call is taking and… more»

Which solution did I use previously and why did I switch?

Before Datadog, we had APM monitoring, which is something similar, but it wasn't as nice to use or as easy to configure.

What other advice do I have?

If you are monitoring the metrics and insights in your application, and need help monitoring, then this is a great application to look into. The app is always available. It has a clean UI and provides the metrics that you will need. It is a… more»

Which other solutions did I evaluate?

I did not participate in the evaluation of the other products.
Real User
Principal Engineer at a comms service provider with 51-200 employees
Dec 16 2018

What is most valuable?

The ability to create dashboards and matrices with graphs. This information is useful to us.

How has it helped my organization?

We are working as an SMS segregator. Therefore, we send a lot of SMS message to customers. This product holds one of the most important dashboards for our traffic from each server or cluster on our Gateway. It gives us very good information, mainly for the operations team and other sales guys, about… more»

What needs improvement?

I would like testing for data in the future. That would be really nice. Also, I would like some additional enhancement in the visuals.

What other advice do I have?

Give it a try. It is a good tool for creating statistics and analytics with data. Anyone who uses a large amount of data and want insights on the analytics of their data. They can just dump into the tool, and it will do all the heavy lifting.
Santhosh Batchu
Real User
Cloud Architect at a tech services company
May 18 2020

What is most valuable?

The most valuable features are the graphs, dashboards, metrics, and the interface.

What needs improvement?

Additional metrics should be included. Better integration with other solutions is needed.

What other advice do I have?

This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space. My advice to anybody who is researching this solution is to consider it within the top three. That said, there are some features and metrics that are available… more»

Which other solutions did I evaluate?

My client is currently evaluating several monitoring tools including Datadog, Dynatrace, and AppDynamics. Compared to Dynatrace, Datadog has some room for improvement.
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Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,772 professionals have used our research since 2012.

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Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
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