We performed a comparison between Fortra's Automate and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The best feature of Automate is its ease of use, which is a major selling point."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The interface is simple, user-friendly, and very intuitive."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Great with recognition providing a high level of confidence."
"The tool is low code which saves you from a developer."
"Data extraction and auto-classification are great features."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"The documentation is not that great."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"It's possible that they could use a stronger community for seeking guidance and help."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Fortra's Automate is not as reliable as I would like it to be."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The product's console version is old. It should also improve its forum."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. Fortra's Automate is rated 8.2, while Tungsten TotalAgility is rated 8.2. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA), whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA. See our Fortra's Automate vs. Tungsten TotalAgility report.
See our list of best Robotic Process Automation (RPA) vendors.
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