We performed a comparison between Auvik Network Management (ANM) and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots."
"I really like the network map. It's probably the most useful feature because we have monitoring set up in other systems too, but seeing what's connected to what and where it is makes a lot of things a lot easier to troubleshoot."
"The biggest draw for me is the flexibility of being alerted. If something happens with my critical infrastructure, I get real-time alerts on it in Teams."
"Shadow IT monitoring is huge for us since so many of our customers are highly regulated."
"The discovery portion of it is extremely valuable. It allows us to get a good inventory of what is actually on a client's network. You can turn on TrafficInsights, which is basically a NetFlow feature, for troubleshooting. It allows you to get more detailed information on what's going on with a particular device. So, you could determine why a client is complaining that the internet is slow at 1:00 p.m. every day."
"It's easy to get the information I need. I don't need to hunt for it or run queries to get it."
"The solution allows us to spend less time on setup and maintenance and less time on issue resolution."
"They have this live chat feature that's available most of the time, and they respond quickly. The support team can access what you're asking them to look at immediately and typically resolve issues quickly. Most of my problems are addressed during the chat session and don't require a follow-up email or phone call."
"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."
"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"It is more cost effective and gives more flexibility."
"HiveManager is incredibly useful for managing APs and switches from one cloud interface."
"HiveManager is extremely easy to use for anyone with little network experience."
"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks."
"The Wi-Fi side needs improvement."
"Auvik could include more customization options and the ability to efficiently manage additional features like printer monitoring."
"Auvik could be better integrated with our ticketing system ConnectWise Manage. We tried integrating Auvik to create tickets, but working to implement a more granular classification system based on priority. The important thing is that we get the alerts, regardless of priority, but that's something that can be improved."
"I would like to see some recommendations in terms of steps that could be taken to assess the alerts. A platform that I have used is Darktrace, which does security testing, and it let us know what was going on, what may have caused it, and what could be done... if Auvik could recommend common ways to go about doing what needs to be done to resolve an alert, that would be helpful."
"I'd like to see some enhancements to Auvik's network map, including the ability to focus on specific areas without viewing the entire map."
"I've had some issues where the solution repeatedly discovers a device I don't want to manage and alerts me about it. This is probably me not using the tool correctly, or it could be Auvik recognizing the device in different ways."
"The performance could be better; it gets a little clunky and slow-moving at times, and I wonder if that's due to the VM or if it's just the nature of the tool."
"Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms."
"When we deal with larger networks, the current interface is difficult to navigate around the network map because of the volume of devices."
"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
"A mobile app would be awesome."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"Pricing could be improved. It could be lower."
"We'd like to have a cloud dashboard from which we can see all devices."
"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 131 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews. Auvik Network Management (ANM) is rated 8.8, while ExtremeCloud IQ is rated 8.8. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Zabbix, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and Cisco DNA Center.
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