We performed a comparison between Auvik Network Management (ANM) and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The traffic insights and the configuration management are the most valuable features."
"It's easy to get the information I need. I don't need to hunt for it or run queries to get it."
"The TrafficInsights feature not only shows me network bandwidth usage without the need for expensive, in-line traffic decryption, but it gives me which device is using the most traffic. It ranks devices by which are using the most CPU, memory, storage, and it keeps those up to date, non-stop."
"The discovery portion of it is extremely valuable. It allows us to get a good inventory of what is actually on a client's network. You can turn on TrafficInsights, which is basically a NetFlow feature, for troubleshooting. It allows you to get more detailed information on what's going on with a particular device. So, you could determine why a client is complaining that the internet is slow at 1:00 p.m. every day."
"Auvik is easy to use. It took some time to set it up, and they were pretty good to us. They offered us around six sessions with a technician to help us set up the monitors we wanted. After we were trained properly, I had no issues using it."
"We have backup connectivity in case of some failures. So, it has been of some help. Our mean time to resolution has been decreased by half an hour."
"The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect."
"It's very intuitive. It does a good job of showing you individual nodes on the network and their relative positions to one another, with pertinent details on each node, all in one location."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The tool's most valuable feature is third-party application updates."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"NinjaOne's best feature is its monitoring."
"The installation is easy, it only took two minutes."
"The Wi-Fi side needs improvement."
"Something else I would like to see would be additional vendors for the hardware life cycle. Right now, they mainly focus on Cisco stuff, which is fine, but not every customer we have uses Cisco."
"I want to see improvement around backups; we had a case where we created a ticket for online support, and they were able to set up backups for one of our devices, but they were unwilling to do the same backup script with a different device. The script uses the same code, just a different model number, and the engineers weren't willing to add it to the other model."
"When it tries to build the topology, it does it in a way that is usually incorrect. It cannot validate VLANs correctly, and it is a bit cumbersome. When we have a known topology, it makes it completely different. The network maps are not accurate."
"I'd like to see some enhancements to Auvik's network map, including the ability to focus on specific areas without viewing the entire map."
"Currently, with Auvik's support, I'm troubleshooting some of the information gathered on Cisco devices through SNMP V3. Auvik is not able to pull some of the important information that it uses to draw the map, which is kind of shocking because it is Auvik. So, it is their platform, and it is monitoring Cisco devices, which are obviously very prevalent in the world. Auvik is having a hard time gathering such important information over SNMP V3, which is a networking standard, and on super popular device brand and model. They're actively working with me on that piece. It seems that network device management using SNMP V3 could use a little tuning."
"I like the auto-mapping feature, but I would like to see more layouts and predefined views."
"Auvik could be more customizable. Also, the network map isn't as clear as it could be. I don't know if it's even possible, but it would be nice if Auvik could pick up on dumb switches. I don't know if that's possible based on SNMP, but if they can figure out a way to do that, it would make our life much easier."
"The user interface could be less cluttered."
"The NinjaOne distribution server is highly dependent on an active directory."
"The graphical user interface could be improved."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"I would like to see more scripts for PowerShell commands."
"The solution could improve by optimizing the internet connection being used."
"Lacks sufficient integrations with other PSAs."
"I want NinjaOne to improve the reports."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 131 reviews while NinjaOne is ranked 28th in Network Monitoring Software with 14 reviews. Auvik Network Management (ANM) is rated 8.8, while NinjaOne is rated 8.0. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Zabbix, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate. See our Auvik Network Management (ANM) vs. NinjaOne report.
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