Avada Software Infrared360 vs Cross-Enterprise Application Performance Management comparison

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Executive Summary

We performed a comparison between Avada Software Infrared360 and Cross-Enterprise Application Performance Management based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has role-based access to queues, giving us more insights into problems.""It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.""It's what we use for monitoring our MQ system, so the features that they provide are just really, really good.""We have easily created use case testing harnesses for specific flows that incorporate various message types.""Monitoring that ties into our incident management system""The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."

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"The technical support and documentation are quite good."

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Cons
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place.""The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved.""We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants.""Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools.""One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful.""The user interface could be sexier and more ergonomic. The competing products have similar problems."

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"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

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Pricing and Cost Advice
  • "Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
  • "Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
  • "Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
  • "Start small, then increase licensing later as per your demand."
  • More Avada Software Infrared360 Pricing and Cost Advice →

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    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,857 professionals have used our research since 2012.
    Comparisons
    Also Known As
    Infrared360
    CA Cross-Enterprise Application Performance Management
    Learn More
    Avada Software
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    Broadcom
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    Overview

    Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

    Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

    Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

    It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

      *Kafka coming soon 

    CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

    Sample Customers
    USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
    NIIT Technologies, Cetip Safeguards
    Top Industries
    REVIEWERS
    Financial Services Firm73%
    Government27%
    VISITORS READING REVIEWS
    Financial Services Firm32%
    Insurance Company11%
    Transportation Company8%
    Computer Software Company6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise36%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise7%
    Large Enterprise80%
    No Data Available
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    Avada Software Infrared360 is ranked 68th in Application Performance Monitoring (APM) and Observability while Cross-Enterprise Application Performance Management is ranked 104th in Application Performance Monitoring (APM) and Observability. Avada Software Infrared360 is rated 8.8, while Cross-Enterprise Application Performance Management is rated 6.0. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of Cross-Enterprise Application Performance Management writes "Good technical support and scales well for cloud deployments but needs better UI". Avada Software Infrared360 is most compared with IBM MQ and Dynatrace, whereas Cross-Enterprise Application Performance Management is most compared with .

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.