We compared Avanan and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Since we have started using the solution, there have been fewer compromises."
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The ease of installation and the AI capacity of the product are valuable."
"The integration with all our existing and new applications is great."
"It can detect corrupted files and filters out documents with viruses."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"It can retract unsafe emails and remove them from the entire communication channel."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"Email Attachment Protection detects any insecure files and quickly blocks them to prevent the spread of viruses to other secure documents."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"It is scalable."
"The initial setup was easy. The configuration process is very straightforward."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"Online Protection's most valuable feature is its admin interface."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The product's most valuable feature is third-party integrations."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"There is room for improvement in terms of reporting."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The XDR dashboard has room for improvement."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"The overall user interface is not attractive. It needs some improvement."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"They should come up with a mobile application so that it can be more flexible."
"The system could be designed to give corporate emails first priority due to demands."
"It should reduce the amount of time needed for thorough scanning."
"It should also offer a quick backup in case any email is wrongly quarantined or deleted to ensure no data loss."
"It is very difficult to find the required documentation."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The reporting needs a little bit of improvement."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"It would be helpful for customers if Plan 1 features were included with EOP."
"Some features, like encryption, are not available."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
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Avanan is ranked 6th in Email Security with 21 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. Avanan is rated 9.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and Sophos Email, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Avanan vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.