Compare Avaya Aura vs. NEC UNIVERGE UC&C Contact Center

Avaya Aura is ranked 1st in Contact Center Infrastructure with 1 review while NEC UNIVERGE UC&C Contact Center is ranked 13th in Contact Center Infrastructure. Avaya Aura is rated 10.0, while NEC UNIVERGE UC&C Contact Center is rated 0. The top reviewer of Avaya Aura writes "Can enable any organization to become agile and dynamic in unified communications". On the other hand, Avaya Aura is most compared with Cisco Contact Center Enterprise, Genesys and Avaya Officelinx, whereas NEC UNIVERGE UC&C Contact Center is most compared with Mitel Contact Center Solutions, Cisco Contact Center Enterprise and Avaya Aura.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use NEC UNIVERGE UC&C Contact Center? Share your opinion.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

report
Use our free recommendation engine to learn which Contact Center Infrastructure solutions are best for your needs.
365,820 professionals have used our research since 2012.
Ranking
Views
5,258
Comparisons
4,488
Reviews
1
Average Words per Review
92
Avg. Rating
10.0
Views
135
Comparisons
110
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 13% of the time.
Compared 11% of the time.
Also Known As
UNIVERGE UC&C Contact Center
Learn
Avaya
NEC
Overview
Avaya Aura is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.UNIVERGE Business ConneCT, NEC's versatile all-in-one Unified Communications & Collaboration (UC&C) suite, integrates all communication streams and presents them in a single view, giving employees control over how and when to be contacted, via a choice of devices - in the office, at home and on the move. Business ConneCT includes call control, presence, voicemail, operator and directory services, as well as a comprehensive contact center.
Offer
Learn more about Avaya Aura
Learn more about NEC UNIVERGE UC&C Contact Center
Sample Customers
San Jose Earthquakes, Landmark Bank, InterContinental Davos, Tata Technologies, Sun Life Financial, SR Technics, Gepin Contact, Hampshire County Council, Niagara College, BC HydroNippon Express, Virtua Healthcare System, Ministry of Education Province of San Juan Argentina, Taj Hotels Resorts and Palaces, Olive View-UCLA Medical Center, Minaminihon Information Processing Center, Tift Regional Medical Center, TORO National Support Network
We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email