AWS Auto Scaling vs ServiceNow Cloud Observability comparison

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Amazon Web Services (AWS) Logo
289 views|211 comparisons
90% willing to recommend
ServiceNow Logo
981 views|817 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AWS Auto Scaling and ServiceNow Cloud Observability based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AWS Auto Scaling vs. ServiceNow Cloud Observability Report (Updated: May 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The various scaling options available, such as step scaling, are particularly useful.""I like the graphs provided by the tool.""It efficiently handles traffic, ensuring we are not running expenses and the infrastructure is strong enough to handle the load.""The solution helps optimize the cost of the AWS environment.""The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. When it reaches seventy percent, it sends me an email notification.""The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide.""Our internal business applications are hosted in AWS Auto Scaling.""When a lot of traffic comes into our organization, the product scales our instances based on our environment’s requirements."

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"The UI is very intuitive.""The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature.""The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."

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Cons
"The product could add more features for managing instances.""The tool must include AI features.""The solution must improve automation.""Flexibility in configuring the workload is missing in AWS Auto Scaling.""The solution is not out-of-the-box and you have to study to use it. It should be more easier to use.""The solution's infrastructure scalability and elasticity could be improved.""The tool's stability could be improved.""The speed of the solution must be improved."

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"The dashboard and graphics must be improved.""The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement.""The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."

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Pricing and Cost Advice
  • "The pricing is good. I have not had any customers that have complained about the price."
  • "AWS Auto Scaling's price is high."
  • "The product has moderate pricing."
  • "The product is expensive."
  • "AWS Auto Scaling is a cheap solution."
  • "AWS Auto Scaling is an expensive solution."
  • "AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
  • More AWS Auto Scaling Pricing and Cost Advice →

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    770,292 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. When… more »
    Top Answer:AWS Auto Scaling is an expensive solution. We pay a monthly licensing fee for the solution.
    Top Answer:In comparison to other public clouds, the product is costly.
    Top Answer:The dashboard and graphics must be improved. We export the information to Grafana because it provides better visualization. The performance is a bit slow when we deal with the traces and spams to load… more »
    Top Answer:We use the product for traceability.
    Ranking
    Views
    289
    Comparisons
    211
    Reviews
    16
    Average Words per Review
    323
    Rating
    8.7
    Views
    981
    Comparisons
    817
    Reviews
    3
    Average Words per Review
    537
    Rating
    7.3
    Comparisons
    Also Known As
    AWS Auto-Scaling
    LightStep
    Learn More
    Overview

    AWS Auto Scaling monitors your applications and automatically adjusts capacity to maintain steady, predictable performance at the lowest possible cost. Using AWS Auto Scaling, it’s easy to setup application scaling for multiple resources across multiple services in minutes. The service provides a simple, powerful user interface that lets you build scaling plans for resources including Amazon EC2 instances and Spot Fleets, Amazon ECS tasks, Amazon DynamoDB tables and indexes, and Amazon Aurora Replicas. AWS Auto Scaling makes scaling simple with recommendations that allow you to optimize performance, costs, or balance between them. If you’re already using Amazon EC2 Auto Scaling to dynamically scale your Amazon EC2 instances, you can now combine it with AWS Auto Scaling to scale additional resources for other AWS services. With AWS Auto Scaling, your applications always have the right resources at the right time.

    ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports. 

    Sample Customers
    Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
    InVision, Twilio, Lyft, Yext, DigitalOcean,
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Non Tech Company18%
    Retailer9%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Government15%
    Manufacturing Company13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm17%
    Manufacturing Company10%
    Retailer9%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise10%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise2%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    AWS Auto Scaling vs. ServiceNow Cloud Observability
    May 2024
    Find out what your peers are saying about AWS Auto Scaling vs. ServiceNow Cloud Observability and other solutions. Updated: May 2024.
    770,292 professionals have used our research since 2012.

    AWS Auto Scaling is ranked 15th in Application Performance Monitoring (APM) and Observability with 18 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. AWS Auto Scaling is rated 8.8, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of AWS Auto Scaling writes "The product helps reduce costs and avoids interruptions to the customer experience". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". AWS Auto Scaling is most compared with , whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability. See our AWS Auto Scaling vs. ServiceNow Cloud Observability report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.