We compared AWS Backup and Druva Phoenix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site. Druva Phoenix is commended for its user-friendly login portal and overall adaptability.
Room for Improvement: AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators. Druva Phoenix is not suitable for non-x86 architectures like AIX and cannot be utilized in the cloud for AIX systems.
Service and Support: Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues. Druva Phoenix's technical support is exceptional, promptly resolving problems with efficiency.
Ease of Deployment: Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days. Druva Phoenix offers a quick and easy setup, enabling immediate data backup in a lab environment.
Pricing: AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex. Druva Phoenix's pricing includes cloud data storage, eliminating the need for separate billing. Druva Phoenix's simple and clear pricing model is based on the amount of data and the number of virtual machines being backed up.
ROI: AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events. There is no available information or user feedback regarding the ROI of Druva Phoenix. It is advised to refer to official sources or directly reach out to the companies for accurate details on user ROI.
Comparison Results: AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality. Druva Phoenix provides a fast and effortless setup process and solid compatibility with x86 platforms. Users like Druva’s all-inclusive pricing that eliminates the need for separate billing for data storage. However, it is not compatible with non-x86 architectures and cannot be deployed in the cloud for AIX systems.
"AWS Backup's most valuable feature is that you can configure it remotely to create backups."
"The auto-scaling feature and the time efficiency of setting up AWS Backup are the most valuable aspects for us."
"The solution's most valuable features are its backup capability and tight integration with other AWS services."
"The replication in the recovery region is the most valuable feature."
"The most valuable features of AWS Backup are point-in-time recovery and support resources."
"It also saves costs and is quick."
"When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file."
"It is an easy-to-use solution."
"The most valuable features are the ease of administration and the ease of configuration."
"It's very comprehensive. It's one of the first brands to appear in its field."
"It's a good solution. It's pretty stable."
"What I like most about Veritas SaaS Backup is that it is easy to work on."
"We're comfortable using this kind of technology. It's user-friendly."
"The solution's hardware appliance is very scalable and very useful."
"he most valuable feature is that it's not so intrusive with computer resources."
"I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope."
"There could be a centralized dashboard with a reporting feature notifying us of daily backup status."
"The initial setup of the solution is complex."
"There are some limitations to partial backup in AWS Backup."
"AWS Backup could improve because you cannot use Glacier or anything but EFS."
"To create a plan and for all the configuration, one has to do multiple steps, which could be organized in a much simpler way, making the user experience better."
"It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually."
"If AWS could also add some hybrid cloud features to AWS Backup, that would be a significant improvement. For example, currently, AWS Backup only backs up to the S3 and Amazon Cloud, and you can only restore from the Amazon Cloud only. However, some people have hybrid environments. They have some workloads on-premises and some workloads in the cloud."
"The AWS Backup backend reporting is a major area that needs improvement. We would be very excited if we can see some reporting, such as trends. We do understand that there are reports available for S3 Bucket, in which the AWS backend stores the data. However, if we can receive holistic reporting, then it would be very helpful for us."
"Technical support can be improved."
"An area for improvement is the product's performance, especially how long it takes to do a job."
"The backup reports and the dashboard need improvement."
"When you finish a project, the client should have the opportunity to browse the files rather than simply ending the contract. Also, it's not possible to recover earlier versions. It should be possible to have a database for recovering files after you finish a contract. There's no solution for this from Veritas."
"The technical team wasn't very helpful."
"The usability of the solution isn't the best."
"The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items."
"Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS."
AWS Backup is ranked 5th in SaaS Backup with 23 reviews while Veritas Alta SaaS Protection is ranked 12th in SaaS Backup with 12 reviews. AWS Backup is rated 8.0, while Veritas Alta SaaS Protection is rated 8.0. The top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". On the other hand, the top reviewer of Veritas Alta SaaS Protection writes "It's a user-friendly solution that helps us migrate our customers from their local servers". AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect Cloud, Rubrik Go and Cohesity DataProtect, whereas Veritas Alta SaaS Protection is most compared with Veritas NetBackup, Commvault Cloud, Veritas Backup Exec, Azure Backup and Keepit. See our AWS Backup vs. Veritas Alta SaaS Protection report.
See our list of best SaaS Backup vendors.
We monitor all SaaS Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
